Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
From the first night we contacted her fir a preapproval letter Cathe was awesome. She was understanding with us when we couldn’t get her documents immediately or if we sent her the wrong document.
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
September 5th, 2023 07:06 PM
thank you so much for doing a review...it does mean the world to me to know my clients are happy with our service! I am always here for you!
Just a little surprise about the appraisal. I chose to waive it after the U/W said it could be waived but evidentally too late to cancel the order. And then through no fault of Ruoff, there was an addditional amount needed in closing costs....
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Ruoff Mortgage - North Fort Wayne
Laura was extremely helpful and clarified all the questions I had.She went through all the details and explained what we needed.When there were extra documentation requested, she was clear in her requests and amazing to work with. She made...
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Reply from Owner
September 5th, 2023 01:31 PM
Dear Daniel,Greetings! Thank you so much for taking the time to leave us a review. We are thrilled to hear that Laura provided you with exceptional service and was able to clarify all your questions. It's fantastic to know that she went above...
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Laura was extremely helpful and clarified all the questions I had.She went through all the details and explained what we needed.When there were extra documentation requested, she was clear in her requests and amazing to work with. She made...
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Reply from Laura Ritchie, Ruoff Mortgage
June 18th, 2024 05:47 PM
Thank you Daniel!
for
Ruoff Mortgage - North Fort Wayne
Cathe Music is the best in this business. If you want to work with a true professional with an outstanding work ethic, then ask to speak with Cathe.
Reply from Owner
September 5th, 2023 01:29 PM
Dear Brad J.,Thank you so much for taking the time to leave us a positive review! We greatly appreciate your kind words about Cathe Music and her exceptional work ethic. We are thrilled to have her as a part of our team at Ruoff Mortgage.Thank...
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Cathe Music is the absolute best in this industry. She is extremely knowledgeable about the mortgage industry. She is kind and she is a true professional. Her work ethic is top notch. My wife and I would recommend her to everyone we know. She...
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Reply from Cathe Music | NMLS# 399006 | Ruoff ...
September 5th, 2023 07:05 PM
thank you so much for the review. It truly means a lot to me. Since we are totally commission and no salary my business does rely on referrals and our reviews at work are very important to us! I am always here for you but i am sure you will...
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Ellen was exceptional!
Reply from Ellen Vance | NMLS# 971143 | Ruoff ...
September 5th, 2023 01:37 PM
You guys were amazing! I am so glad to be part of your circle now! Enjoy your new home!!!!
Nancy was always available and quick to respond. She is very pleasant and a joy to work with. I would highly recommend her to anyone.
Reply from Nancy Cady | NMLS# 234681 | Ruoff M...
March 4th, 2024 10:59 PM
I cannot believe it has been 6 months. On this beautiful day in March, I wanted to wish you an early Happy Spring. I will continue to watch rates for us this year. I know you have had a tough time selling your other home - but hopefully that...
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Ruoff Mortgage - North Fort Wayne
Ruoff Mortgage - North Fort Wayne has received a review with 5 star rating from Kate W
Reply from Owner
September 3rd, 2023 10:19 PM
Hi, Kate. Thank you very much for your rating! We are glad you had a pleasant experience.
Cathe was on the ball and helped us get approved quickly to purchase our new lake home
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
September 4th, 2023 01:16 PM
thank you for doing the review for me! It was great to work with you and I hope you have years of family fun at the lake! Let me know if you need anything at all!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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