Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from Adam N
Reply from Owner
August 6th, 2026 05:18 PM
Adam, thank you for your 5-star rating. I appreciate your support!
Jeanne worked her tail off to make sure we knew all documents to provide and gave us timely updates for any follow-up info they required. Highly knowledgeable and efficient, Great Customer Service!!!
Reply from Jeanne Henry
August 4th, 2026 01:11 PM
Adam, I'm grateful for your kind words and for highlighting my efforts in providing timely updates and guidance. It's wonderful to know you valued the customer service and knowledge I brought to the process. Thank you for your positive feedback!...
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We wouldn't have had our offer accepted
if it wasn't for Tracy's ability to process the loan as quick as she did. Tracy and her team did an amazing job.
Reply from Tracy Adams, Ruoff Mortgage
July 28th, 2026 12:38 PM
Daniel, I'm happy to receive this feedback from you and even happier you were able to get the home you wanted! Thank you for leaving a kind review for me and my team!.
Nick Staker, Ruoff Mortgage has received a review with 5 star rating from Amber H
Reply from Owner
July 27th, 2026 01:08 PM
Thank you so much for taking the time to leave review! We appreciate the 5-star rating. If there’s ever anything we can do for you, don’t hesitate to reach out.
The TEAM was friendly and very helpful and our realtor was AMAZING.
Reply from Nick Staker, Ruoff Mortgage
July 31st, 2026 12:25 PM
We are pleased to know that the team was friendly and helpful during your experience. It's great to hear that your realtor made a positive impact as well. If you need anything else, feel free to reach out.
Great people to work with , they help us thru the process really well.
Reply from Owner
August 3rd, 2026 06:51 PM
I'm pleased to hear that you found the process helpful and enjoyed working with us, Nicole. Supporting you through your journey is important to me. If there's anything else you need, please feel free to reach out.
Communication
Reply from Nancy Cady
August 3rd, 2026 03:12 PM
Eugene, I'm thankful for the feedback on my communication. It's great to know that it stood out during your experience with Ruoff Mortgage.
Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Angie W
Reply from Owner
July 23rd, 2026 11:02 AM
Wow, thank you so much for the 5-star review Angie! It was an absolute pleasure helping you navigate the refinance process. Don't hesitate to reach out if any future needs arise or if you have any questions!
Overall excellent, fast and efficient.
Reply from Doug Carroll, Ruoff Mortgage
July 22nd, 2026 07:28 PM
Angela, thank you for the 5-star review! I'm glad to hear that you had a great experience with your refinance. It's always my goal to provide a seamless experience. If there's anything else I can do for you, please reach out.
Communication
Reply from Nancy Cady
August 3rd, 2026 05:02 PM
Mary, I appreciate your feedback on my communication. It's great to know it made a positive impact during your experience with Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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