Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Everything was explained in detail. My questions were always answered, and I went to the closing without any anxiety about what to expect.
Always quick to respond and had answers to all of our questions!
Extremely thorough and really helped me find the best financing options for me. I'm extremely grateful for Jeanne's help. In a world where home buying can feel very robotic as if you're just signing and pushing papers, Jeanne brings back the...
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Doug and Larissa were very in tune with the sense of urgency that we had on this process!
Reply from Doug Carroll, Ruoff Mortgage
August 30th, 2024 06:20 PM
Thanks Annette for the fine review. It was a pleasure helping you and Scott and great meeting you both at the closing. Congrats again and don't hesistate to reach out if ever any concerns.
The best place ever! So knowledgeable and easy to get a while of when we had questions.
Reply from Owner
November 15th, 2024 04:57 PM
Thank you, Sandra!
So friendly and knowledgeable.
Reply from Adam Garman
August 30th, 2024 08:58 PM
Thank you, Sandra! Congrats on the new house!!
Laura makes this process seem less and works hard to have a great customer experience.
Reply from Laura Ritchie, Ruoff Mortgage
November 20th, 2024 05:57 PM
I'm thrilled to hear that you had a great experience, Christine! Ensuring the process is smooth and stress-free for clients like you is always my top priority at Ruoff Mortgage. Your feedback means a lot and motivates me to work even harder....
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Was on top of the game. Logan done awesome on communicating. Seller cost me 300 hotel bill on delay from agreement with my previous renter leave of establishment. Nick and Logan got that reimbursed. Much LOVE and thanks to that duo of a crew....
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Reply from Owner
September 6th, 2024 02:32 PM
I'm thrilled to hear that you had a positive experience with us, Jeremy. We always strive to stay on top of communication and resolve any issues promptly, so it's great to hear that Logan and I were able to help get that hotel bill reimbursed....
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Always available. Seller would not recommend to buy from though. Promised 1 thing and led to police being called on early entry approval.
Reply from Nick Staker, Ruoff Mortgage
September 6th, 2024 02:34 PM
I appreciate you taking the time to provide feedback, Jeremy. I'm sorry to hear about the situation that occurred with the seller of the home. Logan and I aim to provide transparent and clear communication to all our customers, and I apologize...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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