Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Doug and Lorissa were extremely helpful throughout the process, proactive on getting me information, and gladly answered all the confusing questions I asked them. I'm very grateful as this was my first time home buying and I knew nothing. I...
read more
Reply from Doug Carroll, Ruoff Mortgage
October 2nd, 2024 01:29 PM
Thank you for the kinds words and great review Matthew! Reach out if ever any questions or needs.
Ellen was a pleasure to work with. I really felt like she was a friend through this whole process! She kept me up to date and was very quick to respond to any of my questions whether it was email or text. I would absolutely recommend Ellen...
read more
Reply from Owner
October 2nd, 2024 01:34 PM
Erin - when customers become friends, that is where the real magic happens! So happy you found your way to me, I couldn't be happier to have you on my friend list! Enjoy making your house a home!
Ellen was a pleasure to work with. I really felt like she was a friend through this whole process even more than my realtor! She kept me up to date and was very quick to respond to any of my questions whether it was email or text. I would absolutely...
read more
Reply from Ellen Vance
December 23rd, 2024 04:22 PM
Merry Christmas Erin!
Worked late into the night to get everything submitted
Reply from Nancy Cady
October 11th, 2024 03:19 PM
Hi Brad, I'm glad to hear that you're satisfied with the service! Your positive feedback means a lot to me. It was my pleasure to assist you late into the night to ensure everything got submitted correctly. Please feel free to reach out if...
read more
Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Logan W
Reply from Owner
October 1st, 2024 03:45 PM
Logan, thank you very much for the 5 star review. It was a pleasure helping you and Jessica. Congrats again on the new home!
The staff at Ruoff were very friendly and helpful.
Reply from Doug Carroll, Ruoff Mortgage
October 1st, 2024 03:49 PM
Thanks for the 5 star review, Logan! Glad you had a great experience! It was our pleasure to provide great service on your home financing. Enjoy your new home!
Tracy is very knowledgeable and personable!
Reply from Tracy Adams, Ruoff Mortgage
October 2nd, 2024 01:55 PM
I'm thrilled to hear that you had such a positive experience, Kimberley! I strive to provide the best service for each person I help. It was a pleasure working with you and helping you with your mortgage needs at Ruoff Mortgage. Thank you for...
read more
Julie and her team were great at communicating, they were very personable, and prompt throughout the whole process. We will absolutely be returning to Julie in the future because of our great experiences with her.
Reply from Julie Carroll, Ruoff Mortgage
September 30th, 2024 11:03 PM
It's always awesome being able to work with you and Breanne! Thank you for choosing me!
I did not feel like a priority. I had to reach out about the status of closing multiple times. There were two documents that I was asked to provide in which my loan officer seemed to think was right but it wasn’t. At 12:30 in the afternoon...
read more
Julie Carroll, Ruoff Mortgage has received a review with 5 star rating from Joseph B
Reply from Owner
September 23rd, 2026 01:23 PM
Thank you so much Joey!!
2261–2270 of 5163
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us