Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
The whole process was very clear, smooth , concise, efficient.
Reply from Cathe Music, Ruoff Mortgage
August 7th, 2025 07:22 PM
Thank you Josue! So glad you and Kelby found something that is going to work for you and your beautiful family! I am always here if you need me!
Communication if I had a question it was quickly answered so I could get the stuff needed done soon possible specifically when first week I was on vacation
Reply from Doug Carroll, Ruoff Mortgage
August 4th, 2025 06:16 PM
Thanks very much for the kind words and the 5 star review Phillip! It was a pleasure working with you. Congrats again on your first home and don't hesitate to reach out if ever any questions or concerns. Thanks!
Chanler and the staff of Ruoff worked hard in getting our beautiful home for us and we are so appreciative for that dedication of your staff.
Reply from Chanlar Myers, Ruoff Mortgage
August 4th, 2025 04:33 PM
Tracey, thank you so much for trusting me throughout your homebuying journey and for your kind words. It was truly a pleasure working with you and being a small part of making your dream a reality!
Great to do business with, helped every step of the way.
Great all around
Reply from Jeanne Henry
August 14th, 2025 04:21 PM
Thank you, Daniel, for your feedback. I'm glad to know you had a positive experience. If there's ever anything more I can do to assist you, please feel free to reach out.
Working with Cathe was a great experience. She was not only friendly and pleasant to talk with, but she was able to help guide us all the way through the process from start to finish.
Reply from Cathe Music, Ruoff Mortgage
August 4th, 2025 07:11 PM
Thank you Corey! Reviews from my clients mean so much to me! You will always be able to reach me for any of your needs and if you have any friends i can help i would sure love to!
Great service as always
Reply from Adam Garman, Ruoff Mortgage
August 4th, 2025 01:00 PM
Thank you, Jacob. It was a pleasuring working with you and Holly again. Congrats on the new home!
For most part everything went went well some unexpected requests but clear communication helped us so it turned around only negative was at closing the person wasnt wasn't very knowle at some of questions needing answers but that was through...
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Reply from Doug Carroll, Ruoff Mortgage
August 3rd, 2025 12:29 PM
Thanks for the feedback Sarah. I wish I could have been at closing, as it sounds like the closer didn't do a great job, but I was 2 hours north at that time. Don't hesitate to reach out if you or James have any questions on anything. Thanks...
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Tracy Adams was wonderful to work with and made everything easy and smooth for us. She was great at communicating and made sure to answer all of our questions.
Reply from Tracy Adams, Ruoff Mortgage
August 11th, 2025 09:24 PM
I'm grateful for your kind words, Cassidy. It's great to hear that you found the process easy and smooth, and that my communication met your expectations. Ensuring all of your questions are answered is a priority for me, so I’m glad I could...
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Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Dustin R
Reply from Owner
August 1st, 2025 03:56 PM
Thanks for the 5 star rating Dustin, much appreciated! Congrats again on buying your first home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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