Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
Very friendly, kind, very professional, extremely knowledgeable, completed process very quickly! Excellent service!
Reply from Nick Staker, Ruoff Mortgage
December 1st, 2025 04:15 PM
It's great to hear that you found the service friendly, professional, and efficient. Ensuring a smooth and informed refinancing process is always my priority. If you have any questions or need anything else in the future, don't hesitate to...
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transparency with communication and answering any questions I had!
Reply from Kelly Durnell, Ruoff Mortgage
November 5th, 2025 12:01 PM
Thank you! Congratulations on your new home, Vince! You were great to work with~
Friendly, professional, knowledgeable, and proactively engaged all the way through the process! We love working together with Nick and Logan! 💕
Reply from Nick Staker, Ruoff Mortgage
December 1st, 2025 04:15 PM
It's great to hear that you found the process friendly and professional. I strive to remain engaged and knowledgeable to support your experience. Working with you and Logan has been a pleasure. If there's anything else you need, feel free to...
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I really liked the Butler app keeping me informed on my progress. I enjoyed having Kelly as my loan official she was great with informing me of things I had no idea about. I feel lucky to have her on my side. Even at closing she was there....
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Reply from Kelly Durnell, Ruoff Mortgage
November 5th, 2025 12:43 PM
Thanks so much for your kind comments, Nancy~ My heart is happy to know that you were so pleased!
Communication
Reply from Jeff Hammel, Ruoff Mortgage
November 5th, 2025 02:09 PM
Thank you for the 5 star Review Sophia. It was an absolute pleasure to help you guys with your first home.
Chanlar and Parker far exceeded any expectations that I could have had. They were incredibly helpful and a pleasure to work with. They were always available for any questions and assistance and were fast to solve any issues that arose. These...
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Reply from Chanlar Myers, Ruoff Mortgage
October 31st, 2025 06:30 PM
Garrett, thank you so much for taking the time to provide feedback. Parker and I appreciate the kind words, and it was truly our pleasure helping you through the purchase of your home. You were great to work with, and we can't wait to see what...
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Adam is great! This was technically my 3rd time going through Ruoff (2nd time was a refinance) and it all has to do with Adam being there. I trust this guy and he is great with communication and making me feel at ease through the process. I...
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Reply from Owner
November 26th, 2025 12:23 AM
Thank you, Artessia! It was my pleasure to help!
Specifically Adam! He is great! This was technically my 3rd time going through Ruoff (2nd time was a refinance) and it all has to do with Adam being there. I trust this guy and he is great with communication and making me feel at ease through...
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Reply from Adam Garman, Ruoff Mortgage
October 30th, 2025 08:49 PM
Thank you, Artessia! It's always a pleasure working with you. I hope you love the new home!
Fantastic communication, always knew where we were with things. Great service all around!
Reply from Nick Staker, Ruoff Mortgage
October 29th, 2025 05:38 PM
Carrie, I appreciate your feedback and am glad to hear that the communication and service met your expectations. Keeping you informed throughout the process is important to me. If there's anything else you need, please feel free to let me know....
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Nancy and Pam demonstrated excellent communication and educated me on the loan process every step of the way. They are very professional.
Reply from Nancy Cady
November 8th, 2025 03:19 PM
I'm glad to hear that the communication and education throughout the loan process were valuable to you. Ensuring clear communication and professionalism is a priority, and I'm pleased that Pam and I could assist you effectively. Thank you,...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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