North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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I can't say to enough things about how Amazing Andy Cook and his team are!! Andy and Erin went above and beyond to get us into our new house!! They know what they are doing!!! We found our dream home and they made it possible!!! I am forever...
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Reply from Andy Cook
July 7th, 2025 01:54 PM
I seriously can't thank you enough for this amazing review! Erin and I loved working with you and are so happy we got to be part of your journey to your dream home. Your excitement is contagious and means everything to us! We’re always here...
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Vaghela Team worked effeciently to make the lending side of the transaction run smoothly for our Buyer!!
Reply from The Vaghela Team
July 6th, 2025 02:01 PM
We are thrilled to hear that the lending process went smoothly for your Buyer. Our team strives to provide efficient service, and your feedback is greatly appreciated. Thank you for choosing Highlands Residential Mortgage, Ltd.
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Ben Sinclair
Ben really took care of our family And went above and beyond! He taught me a lot!
Reply from Ben Sinclair
July 5th, 2025 12:26 AM
I'm thrilled to hear that I could support your family and provide valuable insights throughout the process. It was a pleasure working with you, Daisy, and I appreciate your kind words.
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Ben Sinclair
Communication , availability, response time, extensive knowledge and previous experience.
Reply from Ben Sinclair
July 4th, 2025 02:50 PM
I'm thrilled to hear that you were satisfied with my communication, availability, response time, and expertise. It was a pleasure working with you at Highlands Residential Mortgage, Ltd., and I appreciate your positive feedback.
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I want to take a moment to share my fantastic experience with Lisa, my loan officer, and her incredible team. From start to finish, their communication was exceptional. They were quick, responsive, and always kept me informed and up to date...
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Reply from Lisa Burkes
July 4th, 2025 11:28 AM
I'm thrilled to hear about your fantastic experience, Tricia. It was a pleasure working with you, and I’m glad that our communication and support made the process smooth and enjoyable for you. Your confidence and peace of mind are very important...
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Ben Sinclair
Mr. Sinclair made it an easier process overall and I'm greatful for his help!
Reply from Ben Sinclair
July 4th, 2025 01:32 AM
I'm delighted to hear that the process was made easier for you. It was a pleasure assisting you, and I appreciate your kind words.
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My wife and I are first time home buyers and Derek was able to explain the intricacies of buying a home in terms that we could understand. Derek is very personable and my wife and I highly recommend working with him. He makes himself available...
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Reply from Derek Shaw
July 3rd, 2025 05:01 PM
I'm thrilled to hear that I could assist you and your wife as first-time homebuyers. It's great to know that the explanations and availability were helpful to you both. Thank you for your kind recommendation, and I'm pleased to have been a...
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Communication guidance and going above and beyond
Reply from Lisa Burkes
July 3rd, 2025 04:35 PM
Thank you, Jackson, for your review. I'm thrilled to hear that you appreciated the communication and guidance. Going above and beyond for clients like you is always my goal. If you need any further assistance, please feel free to reach out.
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Derek is super hands-on and responsive. He made the process very smooth!
Reply from Derek Shaw
July 3rd, 2025 02:04 PM
I'm thrilled to hear that you found the process smooth and that my hands-on approach was beneficial. It was a pleasure assisting you. Thank you for your wonderful feedback!
I had the pleasure of working with Melissa during my home buying experience. Melissa was a absolute angel to work with. She guided me every step of the way. When I wanted to give up she put me at ease and made certain I knew what was going...
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Reply from Melissa Hoover
July 14th, 2025 03:19 PM
Thank you so much, CHECHE! Reading your words truly warms my heart. It was an absolute privilege to be by your side on your homebuying journey — through every high, every challenge, and even those days when we just needed to talk about life...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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