North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Ben Sinclair
Ben always answers the phone and text messages with answers to any questions. Went out of his way to make my purchase work with a limited budget And save me money.
Reply from Ben Sinclair
July 21st, 2025 01:05 PM
I'm glad to know that my responsiveness and effort to make things work within your budget made a difference for you. Supporting you in your purchase was important to me, especially in finding ways to save money while keeping things on track....
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I just want to take the time to thank Lisa Burkes & her team. Everyone was so helpful, kind , and very communicative , me and my husband are glad we had the opportunity to work with Lisa and her team. They truly go above and beyond ! Lisa helped...
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Reply from Lisa Burkes
July 20th, 2025 03:03 AM
Thank you so much, Vanessa, for sharing your experience. I'm grateful that you and your husband felt supported during the process. It's wonderful to hear that the communication and efforts made a positive impact for you both. Helping you close...
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I have used Lynsey multiple times, and she has been consistently great at communicating. She is honest and upfront. Lynsey is an all-around great person, and I will continue to use her for all my mortgage needs!
I cannot recommend Melissa highly enough! From start to finish, she went above and beyond in guiding me through the mortgage process. As a first-time homebuyer, I had so many questions and uncertainties, but Melissa made everything crystal...
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Reply from Melissa Hoover
July 14th, 2025 03:22 PM
Jasmine, thank you so much for sharing such a thoughtful and detailed review! It was truly an honor to guide you through your first home purchase. I know how overwhelming the process can feel, especially with so many moving parts and new terminology...
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Easy communication and great advice.
Reply from Lisa Burkes
July 15th, 2025 03:14 PM
I'm delighted to hear that you found the communication easy and the advice helpful, Michelle. It's important to me that clients feel supported throughout the process. If you ever have more questions or need further assistance, don't hesitate...
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Lisa and her team are awesome everyone over there is so nice and helpful 10/10 would highly recommend!
Reply from Lisa Burkes
July 15th, 2025 12:34 AM
Thank you, Jesus, for your kind words. I'm grateful to hear that you found everyone helpful and that you'd recommend my services. It was truly a pleasure working with you, and I'm delighted we could provide the support you needed. If there's...
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I had the pleasure of working with Andy on a recent transaction. He stepped in about a week prior to closing and still managed to get the file approved and closed on time! He worked quickly, communicated often, and made what could've been a...
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Reply from Andy Cook
July 8th, 2025 03:22 PM
Candace, I appreciate your thoughtful words. I'm glad I could assist with your transaction and ensure things went smoothly, even with the tight timeline. It's always my goal to make the process as seamless as possible and keep everyone informed...
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Andy was on it! He saved our deal from falling apart and we were able to close within about a week of him receiving my client's file. He was very on top of everything!
Reply from Andy Cook
July 8th, 2025 01:44 PM
Jessica, I truly appreciate your words. I'm glad I could step in and help save the deal for your client. Ensuring everything was smoothly organized and prompt was important, and I'm pleased we achieved a successful close so quickly. If you...
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Everything!
Reply from Andy Cook
July 8th, 2025 01:44 PM
Jose, thank you for the enthusiastic feedback! I'm glad to hear that your experience was so positive. If there's anything specific you'd like to discuss or any way I can assist further, feel free to reach out. Your satisfaction is important...
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Ben Sinclair
Ben was very helpful and patient with my first homebuying experience . He answered all my questions in a timely manner and worked hard to overcome any unexpected issues that came up
Reply from Ben Sinclair
July 9th, 2025 03:48 PM
It's great to hear that your first homebuying experience went smoothly with my help. I'm glad I could clarify your questions promptly and tackle any unexpected challenges along the way. Thank you for sharing your experience, Connor. If you...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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