North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
As a first-time home buyer, the process can feel overwhelming, but the Vaghela team made it an smooth experience from start to finish. Their customer service was amazing, and they were always quick to respond whenever I needed assistance. They...
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Reply from The Vaghela Team
March 9th, 2026 02:29 PM
Thank you for sharing your feedback, Zach. I'm pleased to hear that as a first-time home buyer, you felt supported and informed throughout the process. It's important to me to provide prompt and patient service, understanding the urgency and...
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The help along the way...
Reply from Lisa Burkes
March 9th, 2026 07:42 PM
I'm pleased to hear you felt supported throughout the process, Michael. If there's anything more you need or any questions you have in the future, I'm here to assist.
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Good communication and explanations along the way.
Reply from Derek Shaw
March 6th, 2026 04:04 PM
Ashley, thank you for your kind words. I'm pleased to know that the communication and explanations met your needs. If there's anything else you need or any future inquiries, please feel free to reach out.
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Derek worked with us over the course of a year to help us keep track of interest rates, and when they dropped to a level that made sense for refinancing, walked us through the process. He explained everything well, and we were able to get through...
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Reply from Derek Shaw
March 5th, 2026 03:20 PM
Your feedback is greatly valued, Devon. It was my pleasure to assist you over the past year and help monitor interest rates for refinancing opportunities. I’m glad to hear that my explanations were clear and that you felt well-informed throughout...
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The great customer service and personal service is wonderful... thank you Bryan !!
Reply from Bryan Rankin
March 5th, 2026 07:35 PM
I'm glad to hear that you appreciated the customer service and personal attention, Matthew. Thank you for your kind words and for choosing me to assist with your needs at Highlands Residential Mortgage, Ltd.
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Lisa and her group are wonderful to work with, from the beginning to closing, you could not ask for a better team!!
Reply from Lisa Burkes
March 5th, 2026 04:04 PM
It's great to hear that you had such a positive experience working with me and the team, Donna. From start to finish, making sure you feel supported and well-informed is my top priority. If you have any questions or need assistance in the future,...
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Fantastic communication. Very thorough. Could not have asked for a better experience!
Easy and no stress
Reply from The Vaghela Team
March 3rd, 2026 03:21 PM
I'm glad to hear that the process was easy and stress-free for you, Patrick. Ensuring a smooth experience is always my goal. Should you have any further questions or need assistance in the future, feel free to reach out.
AV answered all of my questions thoroughly and gave good advice. The team communicated with us quickly and clearly.
Reply from The Vaghela Team
March 3rd, 2026 02:32 PM
I'm glad to know that all your questions were answered thoroughly and that you found the advice helpful, Carolyn. Clear and prompt communication is something I prioritize to ensure a smooth experience. If there's anything more you need or if...
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Major Financial decisions can be overwhelming, and we all hope for the most knowledgeable, professional and people of integrity to work with. A family friend suggested Derek as a possible choice for us, and we decided to give him a call. In...
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Reply from Derek Shaw
March 2nd, 2026 09:48 PM
I'm grateful for your detailed feedback, Bandi. It's encouraging to hear that I could meet your expectations and that open communication helped ease the process for you. I always aim to provide clear and patient guidance, so it's wonderful...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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