North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
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Lisa, made things happen. Her experience and her communication skill were way above great!!!
Reply from Lisa Burkes
May 6th, 2026 12:53 PM
John, I'm grateful for your kind words. It's appreciated to know that my experience and communication skills positively impacted your experience. If you ever need further assistance, please feel free to reach out.
Melissa always stayed on top of things and kept in communication on everything.
Reply from Melissa Hoover
May 5th, 2026 08:52 PM
Thank you so much, Heather! I truly appreciate your kind words. Communication is incredibly important to me, and I’m so glad you felt supported every step of the way. It was a pleasure working with you and helping keep things moving smoothly...
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The whole Burkes team worked tirelessly to get our closing done. Always on top of anything that needed attention. Responsive to any questions we had no matter how large or small they were. Lisa has so much knowledge it is amazing. Great people....
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Reply from Lisa Burkes
May 4th, 2026 08:39 PM
Nancy, thank you for your kind words about my team and me. I'm glad to hear that our responsiveness and dedication made a positive impact on your closing process. If you have any more questions or need further assistance, please feel free to...
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Molly was great in explaining everything Priscilla came across as very cold and not very friendly at all in all email exchanges To no fault of Molly, things started to unravel a bit when things got delayed and waiting on the condo approval...
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Reply from Molly Lawson
May 4th, 2026 01:18 PM
Jason, I appreciate your feedback and I'm glad I could help explain everything clearly. I'm sorry to hear about the experience with Priscilla and the delays in the process. Please know that I am always here to assist you further if needed....
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great service and communication
Reply from The Vaghela Team
May 4th, 2026 05:39 PM
I'm pleased to hear you were happy with the service and communication, Martha. Your feedback is valued, and I'm here if you need any further assistance.
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Lynsey was fantastic. I appreciated her willingness to go over anything I needed to clarify, and everything felt so simple and easy with her.
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Derek was great to work with
Reply from Derek Shaw
May 4th, 2026 04:57 PM
Arpan, I'm grateful for your positive feedback. It's nice to hear that you had a good experience working with me. Thank you for sharing your thoughts!
how fast it was
Reply from The Vaghela Team
May 1st, 2026 05:02 PM
I'm glad to hear you appreciated the speed of the process, Melissa. If you have any further feedback or need assistance, feel free to reach out.
We had an amazing buying experience with Mendy! She went above and beyond to help us in this process.
Reply from Mendy Bowen-Nagy
April 30th, 2026 08:24 PM
I'm very grateful for your kind words, Cody. It's wonderful to know that you had such a positive buying experience. Helping you through the process was my pleasure, and I'm here if you need anything else.
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Derek kept us continually updated while maintaining a seamless path forward throughout the transaction. Easy to reach and communicate with. His rates and fees were competitive as well.
Reply from Derek Shaw
April 30th, 2026 04:01 PM
Andrew, I appreciate your feedback. I'm glad to hear that you found the transaction smooth and that my communication met your needs. It's good to know that the rates and fees were competitive for you. Thank you for taking the time to share...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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