New American Funding - Kennewick, WA

Kennewick, WA

4.96

(219)

Mortgage

Mortgage Loan Officer

Contact Info

(509) 519-1951

Kennewick, WA

https://www.newamericanfunding.com

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4.96

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Monique did an amazing job at communicating throughout the entire process and was very knowledgeable in every aspect. We had a ton a questions that she was able to answer with a very quick to response. She made the proccess very easy and stress...

Reply from Monique Rojo

March 20th, 2026 03:43 PM

It's satisfying to know that you found my communication and expertise helpful, Aracely. Answering your questions promptly and guiding you through the process smoothly was my goal. If you ever have more questions or require further assistance,...

NAF was a great experience because Preston communicated very well with us. He was available for conversations and questions whenever we needed him. He worked hard to get us the best r*** and create options so that our monthly payment would...

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I'm glad to hear that you had a positive experience, Robin. It was important to me to be available and provide the information you needed throughout the process. Working to find options that fit your budget was a priority, and I'm pleased it...

The experience was great with Monique Rojo. Any questions or concerns Monique always answer Nicely.

Reply from Monique Rojo

March 13th, 2026 08:48 PM

I'm pleased to know that you had a positive experience with my assistance, Azucena. Addressing your questions and concerns effectively is a priority for me, and I'm glad you felt this was the case. Should you need anything else in the future,...

Monique was amazing to work with! She is very knowledgable and a great communicator !

I loved the thorough emails updating us each step of the way. Everything was explained explicitly and Monique answered all our questions without hesitation, she is extremely knowledgeable in this field!

Reply from Monique Rojo

March 2nd, 2026 03:19 PM

I'm glad to hear you appreciated the detailed updates and clear explanations throughout the process, Daisy. It’s important to me that your questions were addressed confidently, and I'm happy to hear you found my expertise helpful. If you have...

Great communication throughout the entire process! Buyer was very pleased with Preston's knowledge and guidance!

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I'm glad to know that the communication and guidance were appreciated throughout the process, Kimberly. I'm pleased that the buyer felt supported and informed. Thank you for your kind words about my work.

They listened and were happy to answer any question no matter how small!!! Response time to questions was speedy and thourogh.

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

It's great to know that you felt heard and that I could provide quick and thorough responses to your questions, Pamela. I aim to be as helpful as possible, so I'm glad my approach met your expectations. Thank you for sharing your experience!...

Just want to Thank Monique for all her time and effort in helping me and my family get into our home. She was super helpful and attentive to all my questions. I’m super happy I went to her and her team. Highly recommend her.

Reply from Owner

February 24th, 2026 06:24 PM

I'm grateful for your kind words, Enoc. It was truly rewarding to assist you and your family in finding your home. I'm glad that you felt supported and that your questions were addressed throughout the process. If there's anything else you...

Monique was super attentive and supportive always willing to listen and answer questions I had. I'm super happy I chose her and this team to guide me through this process.

Reply from Monique Rojo

February 23rd, 2026 02:51 PM

It’s wonderful to hear that you felt supported and had your questions answered, Enoc. I’m truly glad you chose to work with me and that you found the guidance helpful throughout the process. If there’s anything else you need or further assistance...

Every one was a big help and made the whole process very easy.

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I'm glad to hear that the process was easy and that everyone involved was helpful, Dan. If you have any more feedback or need assistance in the future, I'm here to help.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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