New American Funding - Kennewick, WA

Kennewick, WA

4.96

(219)

Mortgage

Mortgage Loan Officer

Contact Info

(509) 519-1951

Kennewick, WA

https://www.newamericanfunding.com

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4.96

(219)

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Preston is a great communicator and was a great match for my client.

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I'm grateful for your positive feedback, Moriet. It's important to me to effectively communicate and be a good match for your clients. Thank you for sharing your experience!

Monique and her team communicate every step of the way. They made me feel comfortable and confident with the whole process.

Reply from Monique Rojo

May 4th, 2026 07:05 PM

Brenda, I'm pleased to hear that you felt comfortable and confident throughout the process. Clear communication is something I prioritize, and it's great to know that it made a positive impact on your experience. Thank you for your kind words!...

It was an incredibly smooth process, nothing at all how I expecrted it to go!

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I'm happy to hear that the process exceeded your expectations, Adam. It's great to know that everything went smoothly for you. Thank you for sharing your experience!

Great experienc, Yoell and Kim made this process very easy.

Reply from Yoell Mendoza

May 27th, 2026 10:50 PM

Anthony, I'm glad to hear that you had a great experience with Kim and me. We appreciate your kind words and are happy we could make the process easy for you.

Preston was stranded due to flight cancellations yet he continued to communicate with us and move our refinancing forward even with limited resources in a remote location.

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I appreciate your understanding and patience during the unexpected circumstances, Lynn. Even with the challenges of being in a remote location, I'm glad I could continue assisting you with the refinancing process. Thank you for your kind words...

Promptness

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I appreciate your feedback on my promptness. It's important to me to be responsive and attentive throughout the process. Thank you for taking the time to leave a review.

New American Funding - Monique Rojo has received a review with 5 star rating from Laura G

Reply from Owner

April 2nd, 2026 06:06 PM

Thank you for the positive rating, Laura. If you ever have any questions or need assistance, feel free to reach out.

Monique Rojo actually listened, you could tell she was so sincere and cared about my needs. She was very available and ready for my questions. I will definitely work with her again and refer her to family and friends.

Reply from Monique Rojo

April 1st, 2026 02:07 PM

It's heartening to hear that you felt heard and supported, Laura. My goal is always to be genuinely attentive and responsive to your needs. I'm glad you found me accessible for any questions you had. I look forward to the possibility of working...

Preston is always a pleasure to work with! He's knowledgeable and takes great care of his clients.

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I'm grateful for your kind words, Emily. It's important to me to provide knowledgeable and attentive service, and I'm pleased to hear that you had a positive experience. Thank you for your support.

Monique did an amazing job at communicating throughout the entire process and was very knowledgeable in every aspect. We had a ton a questions that she was able to answer with a very quick response. She made the process very easy and stress...

Reply from Owner

March 23rd, 2026 04:00 PM

I'm grateful for your kind words and recommendation, Aracely. It was a pleasure to assist you and ensure that all your questions were addressed promptly. Helping to make the process easy and stress-free is always my goal. If there's anything...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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