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New American Funding - Kennewick, WA, Kennewick, WA

Kennewick, WA

4.98

(151)

Mortgage

Mortgage Loan Officer

Contact Info

(509) 519-1951

Kennewick, WA

https://www.newamericanfunding.com

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4.98

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Monique Rojo made it a wonderful experience. I feel like she basically held my hand throughout the whole process and never made me feel like I was asking a dumb question. Her level of service is premium I would recommend her to anyone that...

New American Funding - Preston Froula has received a review with 5 star rating from Sheila C

Preston is very personable and approachable

Monique made it great. if it wasn't for her, we wouldnt bough a house since she made us super confident and she made everything super simple and easy

Heather was incredible, she went above and beyond, worked very hard to make this happen for me and my family, really took her time and did everything right, cannot express how amazing she is!

Reply from Heather Lee

June 18th, 2026 07:05 PM

Thank you, Chad, for your kind words. I'm glad I could support you and your family throughout the process. Your satisfaction means a lot to me, and I'm here if you need anything in the future.

Heather was fantastic!

Reply from Heather Lee

June 18th, 2026 04:16 PM

Thank you, Glen, for your kind words. I'm glad to hear that you had a positive experience. If there's anything else I can assist you with, please let me know.

Preston was great to work with. He stayed on top of everything, answered all my questions, if he did not have the answer at that moment he never failed to follow up. A couple of times he even called back after hours to make sure I was taken...

Preston was very responsive, a couple of times he even answered after hours, which really suprised me. The overall experience was made painless, questions answered quickly, if he did not have the answer right then, he followed through and made...

Reply from New American Funding - Preston Frou...

June 8th, 2026 11:30 PM

Thank you so much for your kind words, Darrick. I'm pleased to hear that my responsiveness and attention to detail made your experience a positive one. It's important to me that none of your questions were left unanswered and that you felt...

Patience, explanation, and availability .

Reply from Monique Rojo

June 18th, 2026 02:21 PM

Maria, thank you for highlighting my patience, explanation, and availability. I'm glad to know that these aspects of my service were beneficial to you. Your feedback is greatly appreciated!

She was very nice and informativ. willing to help with anything at any given time . very pleased with her service

Reply from Monique Rojo

June 15th, 2026 04:15 PM

Cesar, I'm grateful for your kind words and pleased to hear you found my service helpful and informative. It's important to me to be available and provide assistance whenever needed. Thank you for sharing your positive experience!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer

0 Professionals at New American Funding - Kennewick, WA