New American Funding - Kennewick, WA

Kennewick, WA

4.96

(219)

Mortgage

Mortgage Loan Officer

Contact Info

(509) 519-1951

Kennewick, WA

https://www.newamericanfunding.com

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4.96

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Great communication the entire transaction.

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I appreciate your feedback on the communication throughout the transaction, Brad. It was a pleasure working with you and ensuring you felt informed every step of the way. Thank you for sharing your experience.

Heather was great to work with, and I highly recommend her for anyone looking for a new home.

Reply from Owner

February 12th, 2026 12:44 AM

I'm grateful for your positive feedback, Danton. It's wonderful to know that you had a great experience working with me. Your recommendation means a lot, and I’m here if you need any assistance in the future. Thank you for trusting me with...

The communication and customer service from NAF was second to none.

Reply from Heather Lee

February 10th, 2026 06:52 PM

I appreciate your kind words about the communication and customer service at New American Funding, Danton. It's important to me to ensure that every aspect of your experience is seamless and satisfying. Thank you for your feedback and for choosing...

communicated well and took care of us!

Reply from HEATHER LEE, HOME LOAN MORTGAGE CON...

January 31st, 2026 05:24 PM

I am so happy you trusted me to work to help get you your dream home. I am so excited for you to bring your "babies" home. If you need anything or have any friends or family that need anything, I am just a call or text away! Congratulations...

Fast, easy, would like if there was a spanish speaker for questions, What helped was that Preston also included Loan documents in spanish.

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I'm pleased to hear that you found the process fast and easy. I understand the importance of language support, and I'm glad that providing loan documents in Spanish was helpful for you. If you have any more questions or need further assistance,...

It was an absolute pleasure to finally work with Heather on a transaction after knowing her professionally for many years. The experience completely matched her sterling reputation.Heather is exceptionally knowledgeable and guided my buyer...

Reply from HEATHER LEE, HOME LOAN MORTGAGE CON...

January 31st, 2026 05:25 PM

You are a straight BOSS and I am so thankful that you trust me with your clients and your business! Here is to 2026 being a comeback!

Preston was very patient in explaining information to both my wife and especially me! We had the utmost confidence in his opinions and professional expertise.

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

It's great to know you felt confident in the information and expertise I shared with you and your wife, John. I aim to be as patient and clear as possible, so I'm pleased this approach worked for you. Thank you for your positive feedback!

Preston is the absolute BEST! We are both senior citizens who haven't bought a house in 42 years, and a lot has changed! We could not have navigated the mortgage/loan procedure without Preston. He's extremely knowledgable, professional, and...

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I'm pleased to hear that I could assist you both in navigating the mortgage process after such a long time. Guiding you through any challenges and answering your questions was my priority, and I'm happy to know it made a difference. Thank you...

Preston commuicated clearly with us every step of the way. He made this process easy to understand for us as first time home buyers.

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

It's gratifying to know that I could make the home buying process more understandable for you as first-time buyers, Justin. Clear communication is something I strive for, and I'm pleased it helped you along the way. Thank you for sharing your...

Monique was quick to answer and provide me clear explanations to all of my questions. Monique consistently explained all documents and other required forms as she would send them . She is so sweet and thoughtful as well as professional! I appreciated...

Reply from Monique Rojo

December 31st, 2025 06:49 PM

I appreciate your thoughtful review, Erika. I'm pleased to know that my explanations and responses were helpful to you. It’s important to me to ensure clarity and professionalism at every step. Your recognition of the effort put in by myself...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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