New American Funding - Monique Rojo

New American Funding - Yakima, WA

New American Funding - Kennewick, WA

5.0

(49)

Mortgage

Mortgage Loan Officer

Contact Info

(509) 302-4779

Kennewick, WA

https://www.newamericanfunding.com/mortgage-loans/MoniqueRojo

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5.0

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Monique Rojo made it a wonderful experience. I feel like she basically held my hand throughout the whole process and never made me feel like I was asking a dumb question. Her level of service is premium I would recommend her to anyone that...

Monique made it great. if it wasn't for her, we wouldnt bough a house since she made us super confident and she made everything super simple and easy

Patience, explanation, and availability .

Reply from Monique Rojo

June 18th, 2026 02:21 PM

Maria, thank you for highlighting my patience, explanation, and availability. I'm glad to know that these aspects of my service were beneficial to you. Your feedback is greatly appreciated!

She was very nice and informativ. willing to help with anything at any given time . very pleased with her service

Reply from Monique Rojo

June 15th, 2026 04:15 PM

Cesar, I'm grateful for your kind words and pleased to hear you found my service helpful and informative. It's important to me to be available and provide assistance whenever needed. Thank you for sharing your positive experience!

I worked with Monique , Monique was amazing at communicating with me , her availability and effort to complete everything was amazing! She's a kind hearted person!

Reply from Monique Rojo

June 10th, 2026 07:22 PM

Elizabeth, I appreciate your kind words about my communication and availability. I'm glad that my efforts made a positive impact on your experience. Thank you for recognizing my dedication!

Monique and her team communicate every step of the way. They made me feel comfortable and confident with the whole process.

Reply from Monique Rojo

May 4th, 2026 07:05 PM

Brenda, I'm pleased to hear that you felt comfortable and confident throughout the process. Clear communication is something I prioritize, and it's great to know that it made a positive impact on your experience. Thank you for your kind words!...

New American Funding - Monique Rojo has received a review with 5 star rating from Laura G

Reply from Owner

April 2nd, 2026 06:06 PM

Thank you for the positive rating, Laura. If you ever have any questions or need assistance, feel free to reach out.

Monique Rojo actually listened, you could tell she was so sincere and cared about my needs. She was very available and ready for my questions. I will definitely work with her again and refer her to family and friends.

Reply from Monique Rojo

April 1st, 2026 02:07 PM

It's heartening to hear that you felt heard and supported, Laura. My goal is always to be genuinely attentive and responsive to your needs. I'm glad you found me accessible for any questions you had. I look forward to the possibility of working...

Monique did an amazing job at communicating throughout the entire process and was very knowledgeable in every aspect. We had a ton a questions that she was able to answer with a very quick response. She made the process very easy and stress...

Reply from Owner

March 23rd, 2026 04:00 PM

I'm grateful for your kind words and recommendation, Aracely. It was a pleasure to assist you and ensure that all your questions were addressed promptly. Helping to make the process easy and stress-free is always my goal. If there's anything...

Monique did an amazing job at communicating throughout the entire process and was very knowledgeable in every aspect. We had a ton a questions that she was able to answer with a very quick to response. She made the proccess very easy and stress...

Reply from Monique Rojo

March 20th, 2026 03:43 PM

It's satisfying to know that you found my communication and expertise helpful, Aracely. Answering your questions promptly and guiding you through the process smoothly was my goal. If you ever have more questions or require further assistance,...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Fixed Rate Mortgages

Non-QM

Specialities