New American Funding - Austin, TX

Austin, TX

4.88

(1,489)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Austin, TX

https://www.newamericanfunding.com

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4.88

(1,489)

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5 Star

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Travis initially told me that NAF would cover the appraisal fee, which is consistent with the terms of the 5-year protection pledge on NAF's website. However Travis contacted me later saying that I have to pay the appraisal fee and that he...

Reply from Travis Frist

April 13th, 2026 04:59 PM

Andrew, I appreciate you bringing this to my attention. I'm sorry to hear about the misunderstanding regarding the appraisal fee and recognize how it affected your experience. Please reach out to me directly so we can discuss this further and...

Mr. Subrizi was professional and communicated well

Reply from Vincent Subrizi

April 13th, 2026 06:37 PM

I'm grateful for your positive feedback, Sharon. I'm pleased to hear that you found my communication effective and professional. If you have any further questions or need assistance, please feel free to reach out.

It was great talking to everyone

Reply from Lauren Zamora

April 13th, 2026 08:33 PM

I'm happy to hear you had a good experience talking to everyone, Mike. If you need any further assistance, feel free to reach out to me.

They truly assist people to become homeowners. The service was above and beyond. Grateful to Bryan and Stephanie.

Reply from Bryan Turnley

April 13th, 2026 05:26 PM

I'm thankful for your kind words, Martin. It's great to hear that you felt the service went above and beyond. Both Stephanie and I are pleased to have been part of your journey to homeownership. If you need anything else, please feel free to...

Good communication during the whole process.

Reply from Paul Haynes

April 13th, 2026 02:18 PM

I'm pleased to hear that you appreciated the communication throughout the process, Edwin. Ensuring clear and consistent communication is important to me. If you have any more questions or need assistance in the future, feel free to reach out....

Nick and Mona were very easy to work with, and helped us get a approval for our cash out refinance.

Reply from Nick Martinez

March 31st, 2026 10:08 PM

Thank you for your trust Kelly!

Both Arias Brown and Andrew Lantrop were outstanding. They were extremely patient and kind because i am not Tech-savvy. I appreciated how they kept me in the loop regarding my loan status. They were both very upbeat and positive. As professionals...

Reply from ARIAS BROWN

April 10th, 2026 05:19 PM

Leella, it was a pleasure working with you, and I'm glad to know that you found the loan process to be smooth and stress-free. Keeping you informed every step of the way is important to me, and I'm happy to hear that it made a difference. If...

Communication via email was timely and easy to navigate.

Reply from Jeremy Garcia

April 10th, 2026 03:42 PM

I'm pleased to hear that you found the email communication timely and easy to navigate, Jessica. Ensuring a clear and straightforward process is always a priority for me. If there's anything else I can assist you with, please feel free to reach...

Chase Watson

Reply from Chase Watson

April 9th, 2026 02:22 PM

Thank you, Ricardo, for taking the time to leave a review. I'm pleased to know you had a positive experience with my services. If there's anything else I can assist you with in the future, please feel free to get in touch.

Great and fast experience

Reply from Jeremy Garcia

April 9th, 2026 08:58 PM

I appreciate your feedback, Jose. I'm glad to hear that you had a fast and positive experience with New American Funding. If there's ever anything else I can do for you, please feel free to get in touch.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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