Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Andy's fun and relaxed demeanor paired with his encyclopedic knowledge made it so that out of all of the stressful things to moving actually buying the house was nothing but a joy.
Reply from Andy Thorpe
September 3rd, 2026 03:08 PM
Nicholas, I'm glad to hear that my approach made the home buying process enjoyable for you. Your kind words about my demeanor and knowledge mean a lot to me. Thank you for sharing your experience!
of the things that stand out the most we had an issue with the address on our water test Kayla went to the company personally and was able to get the issue fixed. It took something off of our to do list that was a huge help and this was a day...
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Reply from Kayla Kreigh
September 2nd, 2026 03:26 PM
John, I appreciate you sharing your experience. I'm happy I could resolve the address issue on your water test and help ease the process, especially so close to closing. If you have any other needs or questions, please feel free to reach out....
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Quick communication, effective getting the loan moving, knowledgeable about the process, and helped us overall to improve our credit and get it possible for us to buy a house
Reply from Justin Phillips, Ruoff Mortgage
August 21st, 2026 03:46 PM
Thank you much for the kind words! I truly enjoyed working with you and helping you through the process. Seeing your hard work pay off and helping you improve your credit so that buying a home became possible is exactly why I love what I do....
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Kayla was very informative and helpful. i really appreciated her expertise
Justin took great care of us. He was easy to work with and had excellent communication throughout the entire process !
Reply from Justin Phillips, Ruoff Mortgage
August 17th, 2026 02:58 PM
Thank you for the kind words! It was a pleasure working with you and Kyle. I am glad that we were able to make it happen. I truly appreciate your trust and the opportunity to help! Wishing you all the best!
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Matthew S
Reply from Owner
August 27th, 2026 08:12 PM
Thank you, Matthew, for the perfect rating. I'm pleased to know you had a great experience with Ruoff Mortgage.
Justin made the process super easy and was such a friendly guy to work with
Reply from Justin Phillips, Ruoff Mortgage
August 17th, 2026 11:59 AM
Thank you much! It was a pleasure working with you, and I’m glad I could make the process easy and enjoyable. I really appreciate your kind words and the opportunity to be part of your home-buying journey! 🏡
Customer sercice was very friendly and personable
Reply from Justin Phillips, Ruoff Mortgage
August 14th, 2026 04:05 PM
Thank you so much for the kind words! I truly appreciate you taking the time to share your experience. I’m glad I was able to make the process friendly and personable for you. It was a pleasure working with you, and I’m grateful for your trust!...
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Justin was always available to talk. He was very good at keeping us up to date on what was going on in the loan process. I would recommend him to anyone looking for a mortgage.
Reply from Justin Phillips, Ruoff Mortgage
August 12th, 2026 04:30 PM
Thank you so much for the kind words! It was truly a pleasure helping you through the mortgage process. I know there can be a lot of moving parts, so I always want my clients to feel informed, supported, and confident every step of the way....
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Justin Phillips was a pleasure to work with. He was always available at all times of the day. I would recommend him to anyone looking for a mortgage.
Reply from Justin Phillips, Ruoff Mortgage
August 12th, 2026 04:30 PM
Thank you so much for the kind words! It was truly a pleasure helping you through the mortgage process. I know there can be a lot of moving parts, so I always want my clients to feel informed, supported, and confident every step of the way....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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