Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
Excellent!
Reply from Kayla Kreigh
August 21st, 2026 02:53 PM
Thank you, Jordan! I'm happy to hear you had an excellent experience. If you have any more feedback or need assistance, feel free to reach out.
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Autumn F
Reply from Owner
August 17th, 2026 03:50 PM
Thank you, Autumn, for the 5-star rating. I'm grateful for your support and trust in my services at Ruoff Mortgage.
First time buying a home and Justin made the process very easy and was very helpful throughout the entire proces. If I did not understand something he helped me understand everythin. very good experience!
Reply from Justin Phillips, Ruoff Mortgage
August 6th, 2026 02:27 PM
Thank you! Happy I could help make your first homebuying experience a positive one. It was a pleasure working with you, and I wish you many great memories in your new home. Congratulations!
He was right on it never had to wait on him. He was friendly and charming. I would use him again . i will tell my friends and family about him. One of the best experiences i have had.
Reply from Justin Phillips, Ruoff Mortgage
August 5th, 2026 04:04 PM
Thank you so much for your kind words! It was truly a pleasure working with you. I'm so glad I could make the process easy and be there whenever you needed me. I really appreciate your trust and your willingness to recommend me to your friends...
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Ryan Vannatter and Ruoff Mortgage are excellent to work with!
Reply from Owner
August 14th, 2026 01:18 PM
Staci, thank you for your kind words. I'm pleased to know that you had a great experience working with me and Ruoff Mortgage. If you need any further assistance, feel free to reach out.
Ryan was very professional and kept me update daily on the status of my loan.
Reply from Ryan Vannatter
August 13th, 2026 01:08 PM
Drew, I appreciate your kind words. I'm glad to hear that my daily updates were helpful in keeping you informed about your loan status. If you have any further questions or need assistance, feel free to reach out.
Justin was an excellent loan officer. Explain things that we had no idea what they were very quickly, he's a very knowledgeable man in his career. I recommend Justin and Ruoff for any home purchases.
Reply from Owner
August 13th, 2026 02:43 PM
Thank you, Teedric, for your kind words and recommendation. I'm glad I could help clarify the process and support you with your home purchase. If you have any more questions in the future, please feel free to reach out.
Justin was an excellent loan officer. Explain things that we had no idea what they were very quickly, he's a very knowledgeable man in his career. I recommend Justin and Ruoff for any home purchases.
Kayla was very helpful and responsive, making everything by as easy as possible for us!
Ryan is awesome. He called us multiple times while he was on vacation, just to help speed up our process. He answered calls/texts anytime and was super honest and upfront. Ryan was very friendly, but also very blunt when we needed him to be....
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Reply from Owner
August 11th, 2026 05:29 PM
Kaylyn, I'm grateful for your thoughtful feedback. It's good to know that my support and straightforward approach were valuable to you during the home-buying process. Please feel free to reach out if you need any further assistance.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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