Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Andy was great to work with!
Ryan was amazing and helped us a lot
Reply from Ryan Vannatter
July 27th, 2025 04:18 PM
Thank you, Bryan! I'm truly happy to hear that you found my assistance so helpful. It was a pleasure to work with you throughout the process. If there's anything else you need in the future, please feel free to reach out.
Ryan was both knowledgeable and helpful.
You guys did an overall great job!
Reply from Ryan Vannatter
July 20th, 2025 03:22 PM
Thank you, Lillian! I'm delighted to know that you felt we did a great job overall. If there’s anything else I can assist you with or any specific feedback you have, please feel free to get in touch. Your satisfaction is important, and I appreciate...
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Kayla was so great throughout the entire process. She explained everything and answered all my questions. She was so sweet and helpful, I'm so grateful for her!
Reply from Kayla Kreigh
July 18th, 2025 03:26 PM
I'm really pleased to hear that you had such a positive experience. It's wonderful to know that I could help make the process smooth and address all your questions. Your kind words truly mean a lot, and I'm grateful for the opportunity to work...
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Great customer service, made the first time home buying a smooth process. Clayton went above and beyond to assist in any way possible. Even answered all my silly questions. Can’t thank you enough again!
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Lisa C
Reply from Owner
August 11th, 2025 01:32 PM
Lisa, I'm grateful to hear that you had a positive experience. It was a pleasure working with you on your home financing journey. If there's anything else I can assist you with in the future, please don't hesitate to reach out. Thank you for...
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Comminicated very well throughout the whole process and gave step step directions
Reply from Justin Phillips, Ruoff Mortgage
July 7th, 2025 04:56 PM
I'm glad to hear that the communication and step-by-step guidance met your expectations throughout the process. It was a pleasure assisting you, and I appreciate your feedback.
Excellent service from Clayton!
Reply from Clayton Wright
July 17th, 2025 03:16 PM
Thank you, Payne, for your kind words about the service you received. I'm glad I could provide an experience that met your expectations. It's always rewarding to hear that my efforts made a difference. Should you need any assistance in the...
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We had a great experience with Kayla! She was extremely helpful throughout the entire process of being first time homebuyers!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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