Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
easy to communicate with via phone, always answering any questions we had
Reply from Kayla Kreigh
July 17th, 2025 02:37 AM
I'm glad to know that I was able to make communication easy for you and answer all your questions. It was a pleasure working with you, and I appreciate your feedback. Thank you for taking the time to share your experience!
my opinion, everything was excellent across the board
Reply from Ryan Vannatter
July 17th, 2025 12:23 AM
I appreciate your feedback, Jordan. It’s wonderful to hear that your experience was so positive. If there's ever anything more I can do for you in the future, please don’t hesitate to reach out. Thank you for sharing your thoughts!
As first time homebuyers, we had lots of questions! Ryan was there for us through the entire process and quickly answered our questions!!
As first time homebuyers we had lots of questions!! Ryan was there to answer all our questions and help us through it all, even when he was in Spain! Thank you!!!!
Reply from Ryan Vannatter
July 15th, 2025 03:07 PM
I'm really glad I could be there to help, even from afar. First-time home buying can be daunting, and I'm pleased I could answer all your questions. Thank you for trusting me with such an important step in your life!
Kayla was always friendly! She was able to answer all of my questions in a timely manner, and in a way that I was able to understand. She did a wonderful job! It was nice having an excellent experience in this being a first-time home buyer.
Justin was knowledgeable, and timely with responses, that's all I can really ask.
Reply from Justin Phillips, Ruoff Mortgage
July 1st, 2025 10:57 PM
I'm pleased to know that you found my knowledge and responsiveness to be helpful. It was a pleasure assisting you, and I appreciate your feedback. If you have any more questions or help, please feel free to reach out anytime!
Justin advocated for us on everything. Was so easy to work with and willing to answer all of our questions .
An excellent person to help with a first one home buyer!
Reply from Justin Phillips, Ruoff Mortgage
July 1st, 2025 04:02 PM
I'm thrilled to hear that you found the process smooth and that I could answer all your questions, Emily. It was a pleasure helping you with your first home purchase. Thank you for your kind words and for choosing Ruoff Mortgage.
Ryan is top notch! He has helped me and my wife through previous home purchases. He is a professional and takes care of everything quickly and efficiently. He goes above and beyond ! Thank you Ryan! We know we can count you and not have to...
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Reply from Ryan Vannatter
July 10th, 2025 07:42 PM
I truly appreciate your kind words, Jeffery. It's always my goal to make the process as seamless as possible for you and your wife. I'm glad to hear that you've felt well taken care of during your home purchases. Being someone you can count...
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Ryan Vannatter, Ruoff Mortgage has received a review with 5 star rating from Sara
Ryan is always available and extremely knowledgeable. He has a great personality and sense of humor that we love too!
Reply from Ryan Vannatter
July 7th, 2025 06:18 PM
I'm thrilled to hear that you appreciated my availability and expertise. It's great to know that my personality and sense of humor added to your experience. Thank you for your kind words!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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