Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Kayla was so amazing and helped us so so much! It made the first time home buying process so easy!
We appreciate her & Ruoff Mortgage ❤️
Kayla was so amazing and helped us so so much! As first time home owners it can be a nerve racking experience but it went so smooth with Rouff. We appreciate everything they did for us!!
Justin did an exceptional job! He made what should have been a difficult process very smooth! This is my 11th time obtaining a mortgage and was by far my best experience yet!
Reply from Owner
November 10th, 2025 04:26 PM
Thanks, Sam! Hope all is well!
Being a business owner makes the underwriting process much more complicated! Justin handled everything and made it an extremely smooth process. I have actually had 11 mortgages now and this was by far my best experience!
Reply from Justin Phillips, Ruoff Mortgage
September 16th, 2025 02:28 PM
Only the best for you, my friend! Thanks again for trusting me to take care of this for you, greatly appreciated.
I feel that Ryan went above and beyond to help us with this whole process . We were first time home owners and he explained everything very thoroughly and was also very willing to talk with us.
Reply from Ryan Vannatter
September 25th, 2025 09:40 PM
Alexandra, it's wonderful to hear that you felt well-supported throughout your journey as first-time homeowners. I'm pleased that the explanations and availability helped make the process clearer for you. If you have any further questions or...
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Communication was very good
Reply from Ryan Vannatter
September 25th, 2025 01:35 AM
Brendan, I appreciate your kind words about the communication. It's great to know it met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for working with me at Ruoff...
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Everything was ok
Kayla was very attentive to our needs during this process. She answered every question in a timely manner. She kept an open communication with us which alleviated any concerns we had with buying a home. Thank you!
Reply from Kayla Kreigh
September 20th, 2025 03:26 PM
Maintaining open communication throughout the home buying process is something I prioritize, and it's great to know this contributed to alleviating your concerns. I'm pleased that my attentiveness and timely responses were helpful to you. Thank...
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Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Jeremy L
Kayla was kind and professional and very clear on details. I had a small misunderstanding about a situation that wasn't any fault to her, but she took the time to clear everything up and walk me through the process of certain details to ease...
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Reply from Kayla Kreigh
September 18th, 2025 12:25 PM
I appreciate your kind words and understanding, Jeremy. It's important to me to ensure everything is clear and to ease any concerns, so I'm glad that I could assist in clarifying the situation for you. Thank you for mentioning the positive...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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