Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
caring and informative never any doubt where I was in the process
Reply from Ryan Vannatter
October 13th, 2025 06:27 PM
Deborah, I'm glad to hear that you found the process both caring and informative. It's important to me that you felt confident and well-informed throughout. Should you have any more questions or need further assistance, please feel free to...
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Clayton made this process so easy and stress free. He answered all questions and was always willing to clarify things, and made sure he was in constant contact and made sure everything went smooth. I will be recommending him for anyone in thr...
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Reply from Clayton Wright
October 13th, 2025 02:28 PM
Dillon, I’m pleased to hear that the process felt easy and stress-free for you. Ensuring clear communication and smooth proceedings is always my priority. Your recommendation means a lot to me, and if you need any further assistance or have...
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Great company too work with
Andy Thorpe, Ruoff Mortgage has received a review with 5 star rating from Joshua C
Andy was great at answering all of our questions, and was very reassuring during the stressful home buying time. We were very hppy with our experience and would go with Andy and Ruoff over and over again!!
Reply from Andy Thorpe
October 7th, 2025 03:12 PM
Thank you, Joshua. I'm pleased to hear that I could provide reassurance during the home buying process and answer all your questions. Your satisfaction is important to me, and knowing you would choose Ruoff Mortgage and me again means a lot....
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Claytonbwent above and beyond for us. He made this experience best It could be. He is calm and knowledgeable, and answered our questions promptly and took all the time with us we needed. He is amazing .
Reply from Clayton Wright
October 4th, 2025 12:03 AM
It's wonderful to know that you felt I went above and beyond for you, Rebekah. Ensuring a smooth experience by addressing your questions and providing ample support was my goal. I'm glad to hear you found the process calm and informative. Should...
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He was friendly and easy c to work with. Behind the scenes he got everything done (things i wouldn't really know about) to help with the process.
Reply from Clayton Wright
October 1st, 2025 07:37 PM
I'm glad to hear that you found me friendly and easy to work with, Malyssa. It's important to me to handle all the details behind the scenes so you can focus on other aspects of the process. If there's anything else you need or any questions...
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Making the loan pro seem less I didn't have to worry about getting any information a hurry made the proccess of buying my first home super easy
Reply from Andy Thorpe
September 29th, 2025 06:27 PM
I'm pleased to hear that your loan process felt seamless and stress-free, especially as a first-time homebuyer. It's rewarding to know that I could help make the experience smooth for you. If you have any further questions or need assistance...
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Andy is the best
Reply from Andy Thorpe
September 29th, 2025 04:58 PM
I appreciate your kind words, Kim. I'm grateful for your trust and support. If there's anything you need in the future, don't hesitate to get in touch.
Communication!!!!
Reply from Andy Thorpe
September 26th, 2025 09:21 PM
I'm glad the communication stood out during your experience. If there's anything more I can assist you with, feel free to reach out. Thank you for taking the time to share your feedback.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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