Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
Kayla has always been great to work with !
Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Lauren
Kayla is extremely helpful, supportive and kind through the whole process. Would recommend her to anyone!
Andy was amazing to work with! He responded to texts/emails very quickly and was super helpful with us navigating buying our first home. Would highly recommend!!
He was real easy to get ahold of and very friendly. I would recommend him to any one!!
Fast,friendly and knowledgeable. Didn’t waste any time answering questions about anything and didn’t become impatient when asked to clarify anything.
Reply from Owner
September 21st, 2026 12:52 PM
Thank you much! I’m glad you felt comfortable throughout the process and that communication was easy. I really appreciate you trusting me to help!
Friendly and was easy to communicate with. Everyone was comfortable and respectful without being judgmenal.
Reply from Justin Phillips, Ruoff Mortgage
September 21st, 2026 12:52 PM
Thank you much! I’m glad you felt comfortable throughout the process and that communication was easy. I really appreciate you trusting me to help!
I think with the online process and the fast action on Justin end we were able to move very quickly from pre- appproval to an offer made to closing.
Reply from Justin Phillips, Ruoff Mortgage
September 15th, 2026 03:19 PM
Thank you! I really appreciate the kind words. I’m glad we were able to move quickly on this. Being responsive and keeping things moving is a big part of what I strive to do. Thanks again for trusting me with the process!
Excellent and courteous service!
Reply from Justin Phillips, Ruoff Mortgage
September 15th, 2026 12:32 PM
Thanks, Andy! Glad we were able to get you in to a house you really wanted. :) Hope the move in goes smoothly!
Hole time i felt in great hands. My home buying situation was taken very seriously and i was always treated with nothing but kindness.
Reply from Ryan Vannatter
September 18th, 2026 02:55 PM
I'm glad to know you felt in great hands throughout the process, Sunnee. It's important to me that your home buying situation was handled with care and kindness by the team at Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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