Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Ryan was highly knowledgeable, honest and upfront, and communicated effectively throughout the process .
Reply from Ryan Vannatter
July 7th, 2026 08:49 PM
I'm pleased to know that you found my communication effective and appreciated my honesty and knowledge, Derek. It was great working with you, and I'm here if you need any further assistance.
So very efficient. Ryan stayed right on top of everything that needed to be done. If what i needed wasn't in his ballpark Ryan directed me to the proper place. What a pleasure to work with. Very satisfying experience. It's our second time with...
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Reply from Owner
July 7th, 2026 01:47 PM
I appreciate your kind words, Gale. I'm glad to hear that you had a satisfying experience and that I could assist you efficiently. It's always a pleasure working with you, and I'm thankful for your trust in Ruoff Mortgage for a second time.
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Taylor G
Reply from Owner
July 7th, 2026 01:27 PM
Thank you, Taylor, for the perfect rating! I'm pleased to know you had a positive experience.
Justin was a great communicator and explained everything thoroughly.
Reply from Justin Phillips, Ruoff Mortgage
June 26th, 2026 03:38 PM
Thanks Taylor! It was a pleasure working with both of you on the purchase of your new home. Best of luck with the move.
She was very helpful she broke every thing down and she worked very hard to help us get are house I appreciate her
Reply from Kayla Kreigh
July 5th, 2026 03:05 PM
Braxton, I appreciate your kind words and am pleased to know that I could help make the process easier for you. It was great working with you to achieve your goal of getting a house.
Andy was very helpful and made everything easy to understand!
Reply from Andy Thorpe
July 3rd, 2026 03:09 PM
Brandon, I'm glad to hear that I could assist you and make the process easy to understand. Thank you for your positive feedback!
Great guy; highly recommend him to anyone who needs guidance and help!
Reply from Owner
July 6th, 2026 02:19 PM
Gavin, I appreciate your recommendation and kind words. I'm glad to know I could offer guidance and help when you needed it. Thank you!
He really helped us navigate and figure out how to get my credit score up in order to be able to get a mortgage . Highly recommend Justin; we would be homeless without his help!
Reply from Justin Phillips, Ruoff Mortgage
July 3rd, 2026 03:04 PM
Gavin, I'm happy I could assist you in improving your credit score to secure a mortgage. Your recommendation means a lot, and I'm glad I could help in such an important way. Thank you for your kind words!
The house warming gift was a wonderful surprise. Classy touch!
Reply from Ryan Vannatter, Ruoff Mortgage
July 3rd, 2026 06:35 PM
I'm happy to hear that you appreciated the housewarming gift, Robert. It's great to know it added a nice touch to your experience. If there's anything else I can do for you, please let me know.
Justin is super awesome he will help anyway he can, he was always available when I needed advice or guidance and a very relaxed atmosphere and listened to anything I needed, hes a good dude
Reply from Owner
July 3rd, 2026 06:30 PM
Spartan, I'm glad to hear you felt supported and comfortable throughout the process. It's great to know I could be there when you needed advice or guidance. Thank you for your kind words!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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