Ruoff Mortgage - Muncie, IN

Muncie, IN

4.97

(1,256)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 587-2280

Muncie, IN

https://www.ruoff.com/lending-centers/muncie

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.97

(1,256)

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Justin was awesome anything I needed help with he was there for me, and there was a ton, and everytime he did everything to help, always nice and encouraging and positive attitude, always made me feel welcomed, hes the best ever

Reply from Justin Phillips, Ruoff Mortgage

June 22nd, 2026 07:49 PM

Thanks, Rob! Glad we were able to get this done for you. Excited to hear about the new man cave!! Cheers!!!

Ryan was extremely knowledgeable and understanding through the whole process. He took the extra time to explain certain steps and made sure we felt comfortable through the whole thing. You are more than just another filler to him, he truly...

Reply from Owner

July 3rd, 2026 04:06 PM

Thank you for your kind words, Stephanie. I'm grateful to hear that you felt comfortable and well-informed throughout the process. It's important to me that each customer feels valued and cared for. If there's anything else you need, please...

Ryan was on top of the process every step of the way and made sure we understood everything that was happening, everything that was going to happen and everything that possibly could happen. He was understanding and knowledgeable and made the...

Reply from Ryan Vannatter, Ruoff Mortgage

July 2nd, 2026 05:52 PM

I'm pleased to hear that you found the process clear and enjoyable, Stephanie. Ensuring you felt informed and supported every step of the way is very important to me. If there's anything else I can assist you with, please feel free to reach...

Very good experience, helped push through and stuck with it until we were able to close! Worked with my insurance agent and seller to help with communication for me

Reply from Owner

June 30th, 2026 04:03 PM

I'm happy to hear that you had a good experience, Matthew. It was my pleasure to assist with communication between your insurance agent and seller to ensure a smooth closing. If you have any other questions or need further assistance, feel...

Kept working with a off the normal situation and was able to make it happen. Had small issues and he kept working with me through those problems until we were able to close

Reply from Clayton Wright

June 29th, 2026 03:09 PM

I'm glad I could assist you through the unique situation, Matthew. It's good to know we were able to work through the challenges together and reach a successful closing. If you need anything else, feel free to reach out.

Andy was very knowledgable and communicative (and very pateintly explained mortgage rates and points to me).

Clayton was extremely helpful in all aspects of our loan process. He was always very pleasant to speak with and always had answers for us. He was always kind, professional and available when we called!!

Reply from Clayton Wright

June 25th, 2026 05:33 PM

I'm pleased to know that I could assist you effectively throughout your loan process, Robert. Your kind words about my availability and professionalism mean a lot to me. If you ever need further assistance, please don't hesitate to reach out....

It was a great experience as first time buyers. Ryan stayed on top of everything. We knew we were in good hands, he made everything as easy as possible.

Reply from Owner

June 23rd, 2026 03:20 PM

I'm glad to hear that your first-time buying experience went smoothly, Terry. Knowing that you felt in good hands and found the process easy is very important to me. If there's anything more I can do for you, please don't hesitate to reach...

Clear communication. I was clueless throughout the process and had questions, what seemed like, everyday and Clayton made things way easier to understand.

Reply from Clayton Wright

June 22nd, 2026 05:21 PM

I'm grateful to know that I could help make the process clearer for you, Owen. Your feedback on the communication means a lot to me. If any more questions come up, please don't hesitate to reach out.

Ryan was on top of everything.

Reply from Ryan Vannatter

June 19th, 2026 04:56 PM

I'm pleased to hear that, Terry. Staying on top of things is important to me, and I'm glad it made a positive impact on your experience. If you need anything else, feel free to reach out.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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