Mountlake Terrace, WA

4.95

(3,179)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 683-0973

Mountlake Terrace, WA

https://fsbwa.mymortgage-online.com/MountlakeTerrace.html

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4.95

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Nothing to do with Chris, just the whole loan process. Especially in the beginning, 1st person we were dealing with ended up leaving, with a lack of communication. Then had to keep resummiting docs we already sent.

Reply from Chris Anderson

September 6th, 2023 05:01 PM

Brenda thank you for taking the time to complete the survey.I am so sorry you both were in the middle of when my assistant quit unexpectedly after 14 years. I apologize for the confusion after she left and the lack of communication on my part....

Bill is honest and generous with his time. He was quick to communicate and prompt with progressing the loan process.

Very hard to get hold of when needed and voice massage's out dated and changing personal was frustrating.

Reply from Chris Anderson

September 5th, 2023 04:26 PM

Hello CraigI do apologize that you were in the middle of when my assistant decided to quit without notice, while I was out of town for a couple days. II do hope the rest of the process went smoothly for you and I do appreciate your feedback....

Enrico is definitely on top of things. He is helpful and knowledgeable. He strives to make the lending process easy and is there to clarify anything we needed help with. We appreciate is professionalism and dedication.

I especially appreciated the very quick responses when questions arose or when we provided additional needed details.

From our initial call to the final closing, Alycia and team demonstrated a level of professionalism that truly set my mind at ease. Her willingness to patiently explain every step of the mortgage process and answer my numerous questions was...

Chris helped us understand the process early on and was always fast to respond throughout the whole process.

Reply from Chris Anderson

September 1st, 2023 07:42 PM

Thnnks for the great survey response Kyle! I really appreciate it. Enjoy your new home :)

You really went above and beyond to make a deal work that was favorable to all parties. Thank you. Your team was in communication through the entire process and very personable and professional.

I was very impressed with the level of service I received from Alycia . She was always available to answer my questions and provide me with clear and concise information and made the loan process very easy and stress-free.

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About

1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry. We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client. With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank. And we offer fast service. Loans are approved in-house, cutting the wait time substantially--loans are often closed loans within 30 days. We look forward to serving you, and adding you to our list of happy, WOWED customers.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Pacific Standard Time (PST)

Disclaimer

No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.