
Mountlake Terrace, WA
Mountlake Terrace, WA

1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan o... Show More
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Very hard to get hold of when needed and voice massage's out dated and changing personal was frustrating.
Reply from Chris Anderson
September 5th, 2023 04:26 PM
Hello CraigI do apologize that you were in the middle of when my assistant decided to quit without notice, while I was out of town for a couple days. II do hope the rest of the process went smoothly for you and I do appreciate your feedback....
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Enrico is definitely on top of things. He is helpful and knowledgeable. He strives to make the lending process easy and is there to clarify anything we needed help with. We appreciate is professionalism and dedication.
Enrico is definitely on top of things. He is helpful and knowledgeable. He strives to make the lending process easy and is there to clarify anything we needed help with. We appreciate is professionalism and dedication.
I especially appreciated the very quick responses when questions arose or when we provided additional needed details.
From our initial call to the final closing, Alycia and team demonstrated a level of professionalism that truly set my mind at ease. Her willingness to patiently explain every step of the mortgage process and answer my numerous questions was...
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Chris helped us understand the process early on and was always fast to respond throughout the whole process.
Reply from Chris Anderson
September 1st, 2023 07:42 PM
Thnnks for the great survey response Kyle!
I really appreciate it.
Enjoy your new home :)
You really went above and beyond to make a deal work that was favorable to all parties. Thank you. Your team was in communication through the entire process and very personable and professional.
I was very impressed with the level of service I received from Alycia . She was always available to answer my questions and provide me with clear and concise information and made the loan process very easy and stress-free.
I was very impressed with your team .
Reply from Chris Anderson
August 28th, 2023 05:01 PM
Clay
Thank you very much for the nice review! I really appreciate it!
Chris
Kara was Great at communicating! She was extremely helpful in finding solutions as well. The last lender I used was hard to get a hold of and less transparent. I will be recommending Kara to people in the future!
Reply from Kara Poysky
August 28th, 2023 06:15 PM
Thank you so much for your kind words, Luke! I'm so glad you had a great experience with me and 1st Security Bank. Communication and transparency are really important to me, and I'm glad I was able to provide that for you. I appreciate your...
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About
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank.
And we offer fast service. Loans are approved in-house, cutting the wait time substantially--loans are often closed loans within 30 days.
We look forward to serving you, and adding you to our list of happy, WOWED customers.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.