Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Josh Pick did an excellent job.
Reply from Josh Pick - NMLS 134546
October 21st, 2024 11:38 PM
Thank you, Mike, and congratulations to you and Nancy on your home purchase! Best of luck selling the condo!
Matt was very responsive and helpful. He made a stressful life decision much less stressful:)
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you, Elizabeth, for your fantastic review and for giving Matt Koch a perfect rating. We're thrilled to hear that Matt made your experience less stressful and that his responsiveness and helpfulness were evident throughout your journey...
read more
Josh was knowledgeable, kind and patient. We are very happy with the experience.
Reply from Josh Pick - NMLS 134546
October 15th, 2024 01:21 PM
Thank you, Michele! I really appreciate you taking the time to complete the survey. Congratulations on your home purchase!!
Thank you Dan for your help ❤️ you are a very efficient person. May God continue to bless you always
Reply from Owner
November 16th, 2024 10:26 PM
I'm sincerely grateful for your kind words and positive review, Ana. Being able to assist you was truly a pleasure. Thank you for entrusting me with your mortgage needs. Your satisfaction is my top priority, and I'm delighted to hear you had...
read more
East to use website and clear communication from loan officer. Loan was ready to close before the title company. Great experience and Lori was and continues to be super helpful.
Reply from Lori Fetter
October 24th, 2024 03:54 PM
Thank you so much for your kind words, Matthew. I'm delighted to hear that you found our website user-friendly and appreciated the clear communication. That's always what we strive for at Ruoff Mortgage! Your feedback is particularly meaningful,...
read more
Sarah made everything easy and clean. Whole process was smooth from start to finish.
Reply from Sarah Cole, Ruoff Mortgage
October 17th, 2024 03:27 PM
I'm thrilled to hear your positive feedback, Satnam! It's always my goal to make the mortgage process as straightforward and smooth as possible for my clients. I'm glad that your experience reflected this. Thank you for your trust throughout...
read more
Lori Fetter is incredible, she’s a wealth of knowledge and great with communication. She can close a deal faster than anyone I know!
Lori Fetter is incredible, I recommend her to everyone in need of a lender 😁
Reply from Lori Fetter
October 23rd, 2024 05:34 PM
Thanks so much for your stellar review, Kelly! It was really a joy to help you with your lending needs. Your recommendation means the world to me. I'm here at Ruoff Mortgage whenever you need anything in the future. Thanks again!
Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Stephanie M
Everything was super organized and I loved how Lori constantly followed up with the agents to make sure things were getting done! We had the best first experience for this entire process!
Reply from Lori Fetter
October 22nd, 2024 03:23 PM
Thank you so much for your kind words, Stephanie. I'm thrilled to hear that you found the process organized and appreciated the follow-ups. It's wonderful to hear that your first experience with us at Ruoff Mortgage was positive. Your 5-star...
read more
901–910 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us