Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
This process could definitely be very stressful yet with Sarah and the team we had fun and lighthearted moments through it all. Much appreciation to everyone involved.
Reply from Sarah Cole
November 8th, 2024 04:29 PM
I'm thrilled to hear that you had a positive experience with us, Natalina! Navigating through the mortgage process should be both informative and enjoyable, and I'm glad that we were able to provide that for you. Your kind words mean a lot...
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Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Ken C
Reply from Owner
November 1st, 2024 03:30 PM
Thank you for the 5-Star review, Ken! It was great working with you and Congratulations on your home purchase!
Very professional and friendly
Reply from Josh Pick - NMLS 134546
October 30th, 2024 08:07 PM
Thank you for taking the time to complete the survey, Ken. It was a pleasure working with you and I'm glad everything worked out well with the sale of your home and this purchase. Everything seemed to have timed up perfectly...Congratulations!...
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Everything was great!
Reply from Lori Fetter
November 7th, 2024 09:08 PM
I'm thrilled to hear that you were satisfied with your experience, Erin! Your kind words are greatly appreciated. Thank you for choosing Ruoff Mortgage, and don't hesitate to reach out if there's anything else you need in the future.
Lori made the process go smoothly. Life was super bumpy for me at the time and I appreciated her positive attitude.
Reply from Lori Fetter
November 6th, 2024 07:42 PM
I'm so glad to hear that you found the process smooth, Victoria! It was truly a pleasure to be able to assist you during a challenging time. I always strive to maintain a positive attitude and I'm glad it was uplifting for you. Thank you for...
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I believe Ruoff does an excellent job. The entire mortgage process has drastically changed since my last experience. It is now a cumbersome arduous process!
Reply from Josh Pick - NMLS 134546
January 22nd, 2025 06:39 PM
Thank you for the feedback, Nancy, and I very much appreciate you taking the time to complete the survey. Much of the loan process is now online so I understand your comments. Thank you again for trusting me and Ruoff to handle your home-purchase...
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Matt Wisniewski, Ruoff Mortgage
Great experience, everything went very smooth.
for
Matt Wisniewski, Ruoff Mortgage
Everything went smoothly
Reply from Matt Wisniewski
November 5th, 2024 10:54 AM
Thank you for the glowing review, Michael! It's fantastic to hear that everything went smoothly with your experience at Ruoff Mortgage. Your feedback is greatly appreciated and serves as a strong motivation for me to continue providing excellent...
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Matt Wisniewski, Ruoff Mortgage
I loved the ease that I could access the information by logging in online and see everything that was done and upcoming with a click of the button and communicate with Matt so easily seven days a week that made the process with my long working...
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Reply from Matt Wisniewski
November 3rd, 2024 04:49 PM
Richard, thank you so much for the 5-star review. I'm thrilled to hear that the online access and open communication made your mortgage process easier, especially with your long work hours. It's great that you felt like you were working with...
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Josh was very nice and easy to talk with
Reply from Josh Pick - NMLS 134546
October 22nd, 2024 06:42 PM
Thank you for taking the time to complete the survey, Kim, and congratulations to you and Steve on your new home purchase. I hope you both love it there!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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