

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Everything was easy and smooth
Reply from Sarah Cole, Ruoff Mortgage
November 12th, 2024 09:59 PM
I'm thrilled to hear that you found the process easy and smooth, Alexander! This is always what I aim to achieve . Your positive feedback and the 5-star rating mean a lot to me. Don't hesitate to reach out if you need anything else in the future....
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Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Rachel H
Reply from Owner
November 8th, 2024 04:25 PM
. Your 5-star rating means a lot to me, Rachel. It's always a pleasure to deliver top-notch service to our valued clients. Thank you for taking the time to share your feedback. Should you need further assistance, don't hesitate to reach out....
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Sarah got us a better rate than expected, was knowledgeable and kept us in the loop.
Reply from Sarah Cole, Ruoff Mortgage
November 8th, 2024 04:29 PM
So happy to hear that you were pleased with the rate and the service, Rachel! It was a pleasure to keep you informed throughout the process and to help you secure a mortgage that suits your needs. Thank you for your kind words and for giving...
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Dan was amazing! He answered all the questions quickly, clearly; handled all of the steps and challenges so that even I could understand what was going on. Regarding the picture I attached, we are calling it "home is where our chairs are"....
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Reply from Dan Logan
November 15th, 2024 04:41 PM
Hi Karen, I'm thrilled to hear that your experience with me and Ruoff Mortgage was so positive. It makes me really happy that I could make the financial, technical, and legal aspects of your move easier. That's always my goal! Love the picture,...
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Easy, available on weekends, fast
Reply from Sarah Cole
November 8th, 2024 04:29 PM
I appreciate your feedback, Peter! I'm glad to hear that you found my services easy and fast, and that weekend availability was beneficial for you. My goal is to always provide efficient and flexible services. Thank you for the 4.93-star rating!...
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Matt's team was very attentive and had answers to all my questions. I was really stressed out about the whole thing and they put me at ease. I would strongly recommend Ruoff to anyone who asks!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
I'm delighted to hear that you had such a positive experience with Matt and his team at Ruoff Mortgage. We always strive to provide outstanding service and answer all your questions to make the mortgage process as stress-free as possible. Thank...
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Matt Wisniewski, Ruoff Mortgage has received a review with 5 star rating from Ben P
Matt was very easy to work with and made the buying process easy and great to work with! Matt was very responsive I'd highly recommend and refer others to Matt!
Reply from Matt Wisniewski, Ruoff Mortgage
November 14th, 2024 04:15 PM
Hi Benjamin, I'm thrilled to hear that you found our process easy and enjoyable. Your recommendation means a lot to me. It was a pleasure working with you, and I'll be here if you need anything else in the future. Thanks for choosing Ruoff...
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Dan went out of his way to help me
Reply from Dan Logan
November 11th, 2024 03:56 PM
Brian, thank you so much for taking the time to leave such a stellar rating and review! I'm glad to know I was able to assist you effectively. It's always my aim to help to the best of my ability, and your feedback assures me that my efforts...
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Josh was amazing! we were able to close on the house in 15 days. Josh was very responsive and. Knowledgeable. Walked us through the process and outline all options
Reply from Josh Pick - NMLS 134546
November 1st, 2024 03:29 PM
Thank you, Ben! Congratulations to you and Ajia on your first home purchase! I look forward to helping you again once interest rates come down and we save you some money!
881–890 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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