Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Ariel Z
Reply from Owner
December 18th, 2024 03:08 PM
Thank you, Ariel! I really appreciate you taking the time to complete the survey, and thankful that you trusted me to walk you through the process. Congratulations on your home purchase!
Josh was just super patient and very understanding and easy to text an call and always had quick answers that always made sense
Reply from Josh Pick - NMLS 134546
December 18th, 2024 01:10 AM
Thank you, Ariel! I really appreciate you taking the time to do the survey and leave a testimonial, and thankful that you trusted me to walk you through the process. Congratulations on your home purchase!
Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Rebecca B
Lori was amazing to work with! She was always around to answer our questions and made the process so easy for us. We appreciate all her hardwork to get us our home!
Reply from Lori Fetter
December 27th, 2024 05:32 PM
Thank you so much for your kind words, Rebecca. I'm really happy to hear that you found the process easy and that I was able to assist you efficiently. It was a great pleasure helping you secure your home. At Ruoff Mortgage, we always strive...
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Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Mitchell W
Reply from Owner
December 26th, 2024 07:54 PM
Mitchell, I'm so happy to hear that you had a great experience. I appreciate your survey rating. It was a pleasure working with you and I'm glad I could make your mortgage process smooth and easy. If you have any other questions or needs in...
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Fast and timely responses.
Reply from Sarah Cole, Ruoff Mortgage
February 27th, 2025 03:12 PM
Hi Mitchell, I'm thrilled to hear that you appreciated the fast and timely responses. Ensuring a smooth and responsive experience for my clients is a top priority for me. If there's anything more I can do or if you have further questions, please...
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for
Ruoff Mortgage - Medina
Lori was fantastic! From day one, she was not only professional but also incredibly kind and empathetic. Despite the challenges of our loan, she worked tirelessly and with great dedication to assure it was approved. I wholeheartedly recommend...
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Reply from Owner
December 9th, 2024 02:31 PM
Thank you so much for your glowing 5-star review! We are thrilled to hear that Lori provided you with such fantastic service, but honestly not surprised. Lori is one of the best and has a servant spirit for her clients. We appreciate your recommendation...
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for
Ruoff Mortgage - Medina
Lori was fantastic! From day one, she was not only professional but also incredibly kind and empathetic. Despite the challenges of our loan, she worked tirelessly and with great dedication to assure it was approved. I wholeheartedly recommend...
read more
Maybe meet in person and go through the process step by step not just rely on the app
Matt made the process simple and easy. He told us what documents were needed and answered any and all questions we had. He made the whole process less stressful. I would definitely refer him to anyone looking to buy a home.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your high rating and positive review, Shelly. We're all about making the home-buying process as easy as possible at Ruoff Mortgage, and it's great to hear that Matt Koch was able to do exactly that for you. Your willingness to...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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