Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Josh was amazing throughout our whole house buying experience. He get us into our house super fast and was so helpful with any questions or concerns we had. Highly recommend.
Reply from Owner
June 16th, 2025 05:40 PM
Thank you, Jamie! Congratulations again to you and Tyler...super-exciting as first-time-home buyers and I look forward to helping you refinance in the near future when we see interest rates come down!
Josh was amazing throughout our whole house buying experience. He get us into our house super fast and was so helpful with any questions or concerns we had. Highly recommend.
Reply from Josh Pick
June 13th, 2025 07:49 PM
I'm thrilled to hear that your home buying experience was smooth and that I could assist you effectively. It was a pleasure to help you get into your new home quickly. Thank you for your kind words and recommendation.
all parties involved were very friendly, cordial and experienced
Reply from Matt Koch
June 13th, 2025 07:12 PM
I'm glad to hear that you found everyone involved to be friendly, cordial, and experienced. It was a pleasure working with you, and I appreciate your positive feedback. Thank you for choosing Ruoff Mortgage.
A great experience, excellent communication despite speaking different languages. Dan had all the patience and professionalism necessary to successfully complete the process. Happy to have been able to secure my first home in the United States...
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Reply from Owner
June 10th, 2025 03:39 PM
I am thrilled to hear about your positive experience and that I could assist you in securing your first home in the United States. Effective communication and professionalism are always my priorities, and I'm glad they contributed to a successful...
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The whole process was excellent, with great communication and information from Dan, and even though we speak different languages, the interaction was great.
Reply from Dan Logan, Ruoff Mortgage
June 10th, 2025 03:39 PM
I'm thrilled to hear that the communication and information provided made the process excellent for you. It was a pleasure assisting you, and I appreciate your positive feedback on our interaction.
good people
Reply from Owner
July 31st, 2025 07:28 PM
Thank you, Daniel. I appreciate your kind words. It's my goal to provide a supportive and positive experience for everyone I work with. If there's ever anything more I can do for you, feel free to let me know.
Matt Koch is a nice guy.
Good overall first time experience
Reply from Matt Koch, Ruoff Mortgage
July 31st, 2025 07:26 PM
I'm glad to know that you had a positive first-time experience, Daniel. It's important to me that my clients feel comfortable and supported throughout the process. If you have any questions or need further assistance in the future, please don't...
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Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Joshua L
Reply from Owner
August 13th, 2025 08:13 PM
Joshua, we truly appreciate your feedback and are thrilled that your experience with Matt Koch was so positive. His commitment to providing trustworthy and supportive service aligns with our values at Ruoff Mortgage. It's wonderful to hear...
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Matt was very easy to comunicate with and made us feel at ease throughout the process.
Reply from Matt Koch
June 6th, 2025 03:14 PM
I'm glad to hear that I could make the process comfortable and communication easy for you. It was a pleasure assisting you at Ruoff Mortgage. Thank you for your kind words.
Josh made things so simple a caveman could understand and complete home loan process. He answered questions and clarified the parts that we had questions about and was with us each step of the process. Rueoff also had a great tech platform...
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Reply from Owner
June 16th, 2025 05:42 PM
Lol thank you, Michael! I appreciate you taking the time to complete the survey and leave your testimonial...it's much appreciated, and congratulations to you and Nicole!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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