Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Josh made the process simple and easy to understand. He answered questions and clarified the parts that we had questions about. He made things so simple a caveman could understand and complete the process.
Reply from Josh Pick
June 6th, 2025 02:20 PM
I'm thrilled to hear that I was able to make the mortgage process simple and easy for you. It was a pleasure answering your questions and ensuring clarity throughout. Thank you for your kind words and for choosing Ruoff Mortgage.
This was our second time working with Keegan at Ruoff Mortgage. He was very responsive and exceptionally helpful throughout the entire process. I would recommend Ruoff Mortgage to anyone looking for mortgage loan services.
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Christi Nichols, Ruoff Mortgage
Very Informative however there was a condecending attitude from the loan officer. Had to keep resending info because she wasn't clairifying what issues were occurring and then blamed us for sending wrong information and told me we were making...
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Reply from Christi Nichols, Ruoff Mortgage
May 23rd, 2025 05:23 PM
Thank you for your comments, Kasey. Even if they were difficult. Apologies for a stressful process. I will use your notes to better the experience for future buyers.
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Mackenzie S
Reply from Owner
July 17th, 2025 04:02 PM
Mackenzie, thank you for your wonderful review. I'm delighted to know that your experience with me was a positive one. It's important to me that every client feels supported and informed throughout the home buying process, and it's great to...
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Overall great experience
Reply from Sarah Cole, Ruoff Mortgage
November 19th, 2025 04:05 PM
Thank you for sharing your thoughts. I'm pleased to hear that your experience was positive overall. If there's anything more I can do for you or if you have any questions, please don't hesitate to reach out.
Dan was great
Reply from Dan Logan, Ruoff Mortgage
May 15th, 2025 08:42 PM
I'm thrilled to hear that you had a great experience, Austin. It was a pleasure assisting you, and I appreciate your compliment.
Dan Logan was fantastic to work with throughout our home-buying process. He was incredibly knowledgeable and always quick to respond to any questions or concerns we had. On top of that, he was consistently friendly, approachable, and patient,...
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Reply from Dan Logan, Ruoff Mortgage
June 10th, 2025 03:41 PM
I'm thrilled to hear about your positive experience during the home-buying process. It was my pleasure to assist you, and I'm glad I could provide the support and guidance needed during the unexpected challenges. Your recommendation means a...
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Dan Logan was fantastic to work with throughout our home-buying process. He was incredibly knowledgeable and always quick to respond to any questions or concerns we had. On top of that, he was consistently friendly, approachable, and patient,...
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Reply from Dan Logan, Ruoff Mortgage
May 14th, 2025 01:13 PM
I'm thrilled to hear about your positive experience during your home-buying journey. It was my pleasure to assist you, and I'm glad I could provide the support and guidance needed through the unexpected challenges. Sometimes you get thrown...
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Great communication and information
We had a fantastic experience working with Dan as our loan officer! From start to finish, he was positive, knowledgeable, and incredibly efficient. He made the entire process smooth and stress-free by answering our questions clearly and keeping...
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Reply from Dan Logan
June 10th, 2025 03:41 PM
I'm thrilled to hear about your positive experience during the home-buying process. It was my pleasure to assist you, and I'm glad I could provide the support and guidance needed during the unexpected challenges. Your recommendation means a...
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641–650 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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