Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Renee P
Reply from Owner
November 19th, 2025 04:05 PM
Thank you for taking the time to complete a review!
Sarah was amazing 🤩
Reply from Sarah Cole
June 22nd, 2025 03:18 PM
I'm thrilled to hear that you had an amazing experience, Renee. It was a pleasure assisting you. Thank you for your kind words!
for
Christi Nichols, Ruoff Mortgage
Lots of communication. Never felt like we did not mnow where we stood in the process
Reply from Christi Nichols, Ruoff Mortgage
June 12th, 2025 02:32 PM
Absolutely loved working with you both! Your new home is so beautiful!
Sarah was very knowledgeable about everything todo with the home buying process. She was very confidentand her word was reliable regarding everything that was to happen. She went out of her way to assist me when I needed extra support. I would...
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Reply from Sarah Cole, Ruoff Mortgage
July 17th, 2025 04:01 PM
Marilyn, thank you so much for taking the time to leave such a thoughtful review. I'm delighted to hear that my knowledge and support made a positive impact on your home buying experience. It's always my goal to provide reliable guidance, and...
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Working with Sarah was a pleasure! She was very kind and informative when helping us as first time home owners through the process.
Reply from Sarah Cole, Ruoff Mortgage
July 17th, 2025 04:01 PM
I'm so glad to hear that you had a pleasant experience working with me, Sean. Assisting first-time homeowners is something I'm passionate about, and I'm pleased to know that my guidance was helpful to you. If you have any other questions or...
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Lori Fetter is absolutely exceptional. She is efficient and so knowledgeable. I was shocked at how smoothly this very quick loan closing process went.
Reply from Owner
June 18th, 2025 04:47 PM
It was such a pleasure working with you and I am so grateful that I was able to help you and your family achieve your goals and you were a rockstar helping me get all the needed information to get you in so quickly! Enjoy your new home and...
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Lori Fetter is absolutley exceptional. She is efficient and so knowledgable. I was shocked at how smoothly this very quick loan closing process went.
Reply from Lori Fetter
June 19th, 2025 03:31 PM
I'm thrilled to hear about your exceptional experience with the loan closing process, Elizabeth. It was a pleasure assisting you, and I appreciate your kind words about my efficiency and knowledge. Thank you for choosing Ruoff Mortgage.
Sarah was awesome my original Lender quit on me. After 45 days! Sarah was able to get me closed in 2 weeks.!!!!!! Super Thankful for her getting the job so fast. After going through what I did prior.
Reply from Sarah Cole
June 16th, 2025 08:06 PM
I'm thrilled to hear that I could assist you in closing your mortgage quickly after the challenges you faced. Your gratitude means a lot to me, and I'm thankful for the opportunity to help you through the process. If you need anything further,...
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Josh was extremely responsive throughout the entire loan process. We were able to get the keys to our new home ahead of schedule. He was quick to notify us of any updates regarding our whole loan process. I would highly recommend Josh Pick...
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Reply from Owner
June 16th, 2025 05:39 PM
Thank you, Tyler, and Congratulations to you and Jamie! I'm glad you had a great experience and look forward to helping anyone that you refer my way!
Josh was extremely responsive throughout the entire loan process. We were able to get the keys to our new home ahead of schedule. He was quick to notify us of any updates regarding our whole loan process. I would highly recommend Josh Pick...
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Reply from Josh Pick
June 13th, 2025 08:08 PM
I'm thrilled to hear that you found the loan process smooth and efficient. It was a pleasure assisting you in getting the keys to your new home ahead of schedule. Thank you for your kind recommendation to your family and friends.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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