Ruoff Mortgage - Medina, OH

Medina, OH

4.94

(1,627)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 441-4467

Medina, OH

https://www.ruoff.com/lending-centers/medina

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(1,627)

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Lori was very helpful from the beginning. The process was drawn out die to long lab times with the welll tedting - but that was out of Lori's hands. She was very gracious and helpful.

Reply from Lori Fetter

August 3rd, 2025 02:47 AM

Tammy, thank you for sharing your experience. I understand that the extended timeline with the well testing was an unexpected challenge, and I appreciate your patience throughout the process. I'm glad to hear you felt supported from the start...

Matt was very helpful throughout the entire process. He answered my questions quickly and professionally.

Reply from Matt Wisniewski

August 1st, 2025 03:40 PM

Thanks for your kind words, Christopher. I'm glad to hear that my assistance was helpful to you during the process. Promptly and professionally addressing questions is something I prioritize, and I'm pleased it met your expectations. If you...

Thanks Josh

Reply from Josh Pick, Ruoff Mortgage

July 22nd, 2025 03:25 PM

Thanks, Alex! I hope this helped accomplish what you were looking for.

Josh was excellent to work with. The whole process was easy and straight forward.

Reply from Josh Pick, Ruoff Mortgage

July 22nd, 2025 01:58 AM

Thank you, Kelly, and congratulations to you and Gary on your purchase! I look forward to working with you in the future once interest rates drop!

Dan Logan, Ruoff Mortgage Ohio / Florida / Michigan has received a review with 5 star rating from Kaylee M

Reply from Owner

August 21st, 2025 01:13 PM

Thank you Kaylee It was my please to help grab your slice of the American Dream!

Dan was very helpful throughout the entire process. He answered questions quickly and made sure that I understood what was going on.

Reply from Dan Logan

July 30th, 2025 10:06 AM

I'm glad to hear that I could be of help, Kaylee. Ensuring you felt informed and supported throughout the process was important to me. Thank you for trusting me with your mortgage experience at Ruoff Mortgage. Your kind words are appreciated!...

As first-time homebuyers, we truly couldn’t have asked for a better loan officer than Lori Fetter. She took the time to explain every step of the process, answered all our questions, and made sure we felt comfortable and informed the entire...

Reply from Lori Fetter

July 29th, 2025 02:35 AM

Jenna, thank you for your wonderful review. It means so much to me that you felt supported and informed through your home buying journey. Being able to guide new homeowners and ensure they feel comfortable every step of the way is truly important...

Ruoff Mortgage - Medina has received a review with 3 star rating from Erin G

Reply from Owner

July 28th, 2025 01:21 PM

Hi Erin, thank you for taking the time to share your feedback. We appreciate your rating and would love to learn more about your experience with Ruoff Mortgage. Please feel free to reach out to us directly at ~~**********************~~ so we can...

I had a really difficult process buying a home, I had Never done this before and I was supposed to be buying a home with my fiance, which changed and he needed to be taken off the loan. Sarah helped me more than she will know. She quickly changed...

Reply from Sarah Cole, Ruoff Mortgage

July 17th, 2025 04:00 PM

Vanessa, I'm truly grateful for your heartfelt words. I'm so glad I could support you through what was undoubtedly a challenging process. Helping you navigate the loan changes and ensuring you felt comfortable and informed every step of the...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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