Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Matt was great to work with, he eased my worries when there was a bump in the road.
Reply from Matt Koch
October 20th, 2025 03:58 PM
We appreciate your feedback, Steven. It's good to know that I was able to address your concerns effectively and help ease any worries during the process. Ensuring a smooth and reassuring experience is a key part of our service. If there’s anything...
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Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Paul S
Reply from Owner
October 20th, 2025 03:55 PM
Thanks so much for the 5 stars Paul! It was truly great working with you and my team loved this as well. Have a great day and enjoy your new home!
Communication. Answered phone call even on the weekend.
Reply from Matt Koch
October 27th, 2025 03:05 PM
I appreciate you highlighting the importance of communication and my availability. I believe being accessible is crucial, especially during weekends when questions or concerns might arise. If there's anything else you need or wish to discuss,...
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Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Tom P
Reply from Owner
October 20th, 2025 03:20 PM
Thank you, Tom! Congratulations to you and Clare!
Josh was very thorough and extremely knowledgeable very glad to be working with him!
Reply from Josh Pick, Ruoff Mortgage
October 14th, 2025 04:08 PM
Thank you for taking the time to complete the survey and leave a testimonial, Tom! Congratulations to you and Clare...keep in touch and let me know if you need anything here in the near future or have any questions.
Josh was always available to answer my questions and would do so very quickly, efficiently and professionally. josh made the entire process enjoyable and even took the time to learn my family before the loan process started.
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Reply from Josh Pick, Ruoff Mortgage
October 13th, 2025 06:31 PM
Thank you, Kevin! I appreciate you and Emily taking the time to complete the survey and leave some feedback. Congratulations to you both on your new home purchase and stay in touch! Let me know if you have any questions or need anything at...
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He was very nice and extremely knowledgeable
Reply from Josh Pick, Ruoff Mortgage
October 13th, 2025 06:30 PM
Thank you, Emily, and Congratulations to you and Kevin!
Everyone I worked with was friendly, quick to respond, and made sure I understood each step. It felt like you genuinely cared about helping me get the best outcome.
Dan Logan, Ruoff Mortgage Ohio / Florida / Michigan has received a review with 5 star rating from Amanda W
Reply from Owner
October 27th, 2025 06:29 PM
I appreciate your positive feedback through this 5 star rating, Amanda. Thank you for choosing Ruoff Mortgage. I look forward to seeing how you will add your touch to this beautiful home!
Dan did an amazing job at listening to me be scared nervous and talking me through everything
Reply from Dan Logan
October 23rd, 2025 03:10 PM
It's great to hear that you felt supported, Amanda. Listening and addressing any concerns is always a priority for me. I'm glad I could help you feel more at ease throughout the process. Thank you for your feedback, and for choosing Ruoff Mortgage....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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