Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Communication
Reply from Dan Logan
November 5th, 2025 12:57 AM
Thank you for your positive rating. If there's anything specific about the communication you'd like to discuss or highlight, feel free to reach out. I'm here to help with any questions or further needs you might have at Ruoff Mortgage. I mainly...
read more
was quick to fix issues on documents when pointed out!
Reply from Josh Pick, Ruoff Mortgage
November 2nd, 2025 07:47 PM
I appreciate the feedback, Caitlin. It's important to address any concerns quickly...If there's anything else I can do for you in the future, just let me know!
Lori Fetter was excellent and extremly pleasant and easy to work with.
Reply from Lori Fetter
November 11th, 2025 03:44 PM
I'm thankful for your feedback, Isabel. It’s good to know you found our interactions pleasant and smooth. If you ever have further needs or questions, please let me know.
Communication from Dan Logan was a key factor in ky experience . I was blown away
Reply from Dan Logan
November 5th, 2025 12:57 AM
David, I appreciate your feedback. I'm glad that communication played a key role in your experience. Ensuring clear and effective communication is something I always strive for. Thank you for choosing Ruoff Mortgage, and for sharing your thoughts....
read more
The perfect experience….so so easy!
Everything
I am happy with my purchase and happy with Josh Pick . I will recomend him to anyone buying a home as he was very knowledgeable and keept me up to date on everything
Reply from Josh Pick, Ruoff Mortgage
October 31st, 2025 03:15 PM
Thanks Justin! Much appreciated that you took the time to leave a testimonial. Congratulations again and I'm hear if you have any further questions or need anything else!
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Olugbenga O
Reply from Owner
November 19th, 2025 03:56 PM
Thank you so much for the 5 star review. It was my pleasure assisting you both finance your new home!
Sarah was great to work with, yet again. She helped us with our furst home and came through again with constant and quick replies to all of our questions, and guiding us through a fast closing deadline. Thanks again!
Reply from Sarah Cole, Ruoff Mortgage
October 30th, 2025 04:04 PM
Olugbenga, I’m so glad I could help you through the process again! I know the timeline was tight, but we made it happen! If you ever need anything or have questions down the road, you know I’m always here to help. Thanks again for trusting...
read more
Matt was really amazing to work with. Always felt that he had my best interest in mind. Amazing communication and transparency, I would highly recommend to friends and family.
Reply from Owner
November 6th, 2025 05:26 PM
We're pleased to hear about your positive experience working with Matt. Knowing he had your best interest at heart and provided clear communication and transparency is important to us. Your willingness to recommend our services to friends and...
read more
421–430 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us