Ruoff Mortgage - Medina, OH

Medina, OH

4.94

(1,627)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 441-4467

Medina, OH

https://www.ruoff.com/lending-centers/medina

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(1,627)

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Dan was great at finding what worked best for is along with keeping us in the loop!

Reply from Dan Logan, Ruoff Mortgage

November 19th, 2025 07:05 PM

Thank you for sharing your feedback. I'm pleased to know that I could assist in finding the right fit for your needs while keeping you well-informed throughout the process. It was a pleasure working with you, and I appreciate your trust in...

Prompt return of answers and info is your core fundamental Dan is a joy to work with and punctual even at odd hours your doc portal still neefs needs some streamlining overall experience excellent

Reply from Dan Logan, Ruoff Mortgage

November 19th, 2025 04:26 PM

I'm pleased to know that you found it easy to work with me, Terry. Providing prompt responses is important to me, and I'm glad it contributed positively to your experience. I appreciate your feedback about the document portal, and I'll definitely...

Lori made us feel comfortable with every step of the process.

Reply from Lori Fetter

November 29th, 2025 12:08 AM

Your feedback is appreciated, David. It's important to me that you felt comfortable throughout the process. Should you have any more questions or need assistance in the future, don't hesitate to get in touch.

There was never any lapse in communication

Reply from Dan Logan, Ruoff Mortgage

November 18th, 2025 07:47 PM

Clear communication is something I prioritize, so I'm glad to know it stood out for you, Matthew. Thank you for your feedback and for choosing Ruoff Mortgage. If there's ever anything more I can do for you, feel free to reach out. I work mainly...

We were recommended to him from a realtor and he was able to see what work need to be done so we can eventually buy a home.

Reply from Owner

November 18th, 2025 04:59 PM

I'm pleased to hear that the recommendation led you to me, Brenda. It's important to identify the necessary steps for a smooth home-buying process, and I'm glad I could assist with that. Thank you for sharing your experience.

I had an excellent experience working with Matt Koch at Ruoff Mortgage from start to finish. His communication was extremely clear throughout the entire process, and he even provided helpful videos to guide me through several steps along the...

Reply from Matt Koch

November 17th, 2025 09:28 PM

It's rewarding to hear that your experience with my team here at Ruoff Mortgage was so positive. We strive for clear communication and are glad the helpful videos provided guidance at each stage. Thank you for recommending us so highly. If...

The entire process was so easy and streamlined. Josh Pick and his team were so helpful and knowledgeable and they really made our experience great. Josh was kind and informative every step of the way. It really, truly felt like he was on our...

Reply from Owner

November 19th, 2025 07:49 PM

Thank you so much, Sarah! I really appreciate your kind words and thrilled that you had a great experience! Congratulations to you and Josh on your new home!

Reply from Josh Pick, Ruoff Mortgage

November 14th, 2025 06:08 PM

Thank you so much, Sarah! I really appreciate your kind words and thrilled that you had a great experience! Congratulations to you and Josh on your new home!

Dan was an excellent communicator and kept us well informed. The whole process went smoothly and quicker than expected. It was a pleasure working with him.

Reply from Dan Logan, Ruoff Mortgage

November 17th, 2025 02:57 PM

Terri, I appreciate your kind words. Keeping communication open and informing you at every step was a priority for me. I'm pleased to hear that the process went smoothly and faster than anticipated. It was a pleasure working with you at Ruoff...

Helped a first time buyer understand what he was doing, and talked me through the steps so that I wasn't left in the dark

Reply from Josh Pick, Ruoff Mortgage

November 12th, 2025 05:58 PM

Thank you, Hunter, and a big Congratulations on your first home purchase...let me know if there's anything I can help you with in the future!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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