Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Lori and the team was fantastic. From Approval to Close in 2 weeks. I cannot thank you enough for everything that you do. Lori responded to all my questions fast and was always helpful. Truly felt like I had All-stars on my team. Thank you
Dan is consistently proactive. He has kept me informed at every step, anticipated issues before they became problems, and always followed through.
Reply from Owner
November 17th, 2025 02:55 PM
I'm pleased to know that my proactive approach made a positive impact on your experience, Ronaldo. Keeping you informed and anticipating potential issues is important to me, so I'm glad it also benefited you. Thank you for your kind words and...
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Matt Wisniewski, Ruoff Mortgage
Excellent experience from start to finish. As a first time buyer, I knew little about the process but Matt guided me throughout with patience. Great communication and updates along the way. Closed quickly as promised and everything was smooth,...
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Reply from Owner
January 6th, 2024 12:00 AM
Hi, John. We appreciate the rating and are glad we could provide you with a positive experience!
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Matt Wisniewski, Ruoff Mortgage
Extremely fast and precise. I was able to basically put my experience on autopilot as my team took care of all the heavy lifting for my purchase.
Reply from Matt Wisniewski
November 20th, 2025 04:30 PM
I'm glad to hear that the process felt fast and precise for you, John. It's my goal to make your experience as seamless as possible and let you focus on what matters while I handle the details. If there's anything more I can do for you, feel...
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Josh was there for me throufh thjs entire process answering any questions any time of day! He never missed a call or text making it super helpful when asking a question! He never seemed unsure of an answer to a question making me feel like...
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Reply from Josh Pick, Ruoff Mortgage
November 10th, 2025 02:52 PM
Kelly, congratulations on your first home purchase! thank you for taking the time to provide your testimonial and I love hearing that the process was smooth and easy for you. Let me know if you need anything in the future as we keep our eye...
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Timely accurate loan and closing experience
Reply from Josh Pick, Ruoff Mortgage
November 8th, 2025 03:36 PM
Thank you, Joseph...Congratulations to your daughter!
The Stash got me the cash!
Reply from Dan Logan, Ruoff Mortgage
November 17th, 2025 02:55 PM
I'm pleased to hear that my slogan resonated with you, Jeffrey. It’s always rewarding to know that what I strive for aligns with my clients' experiences. Thank you for choosing me and Ruoff Mortgage for your needs.
Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Katherine G
Reply from Owner
May 14th, 2026 05:49 PM
Thank you, Katherine, for the perfect rating! We appreciate your support and are glad to know you had a positive experience with Matt Koch at Ruoff Mortgage.
Matt and Jimmy were communicative every step of the way. We appreciated the reminders and explanations for everything. Portal was easy to use and made everything very clear.
Reply from Matt Koch
November 16th, 2025 05:58 PM
I’m pleased that the communication and guidance throughout the process were helpful for you. It's great to hear that the portal made everything clear and easy to manage as well. If you have any more questions or need further assistance, feel...
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Christi Nichols, Ruoff Mortgage
My partner and I keep pinching ourselves in disbelief that we bought such a beautiful home in a great town!
Reply from Owner
November 6th, 2025 04:36 PM
You earned it! Great job!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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