Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Knowledgeable, clear communication, perfect foilowup
Reply from Owner
June 5th, 2026 03:31 PM
Ken, I appreciate your kind words about my communication and follow-up. I'm glad to hear you found my services at Ruoff Mortgage helpful. Thank you for the positive feedback!
Knowledgeable, clear communication, perfect followup.
Reply from Lori Fetter
June 4th, 2026 12:54 PM
Kenneth, I appreciate your kind words about my communication and follow-up. I'm glad to hear you found my services at Ruoff Mortgage helpful. Thank you for the positive feedback!
Had trouble with an estate sale, took forever to close. Lori worked hard to keep our rates the same even though we closed 90 days after the original date. Thank you.
Reply from Owner
June 2nd, 2026 07:10 PM
Travis, I'm grateful for your patience and understanding during the extended closing process. I'm pleased I could help keep your rates stable despite the delays. Thank you for your trust in me at Ruoff Mortgage.
Sarah was quick to help me get preapproved and was available when I had questions. She was knowledeagble, professional, and I'm grateful for the ways she helped me get the loan I needed in a short amount of time.
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Reply from Sarah Cole
June 1st, 2026 06:55 PM
Rachel, I'm happy to hear that my quick assistance and availability were helpful to you. Your kind words about my professionalism and knowledge are greatly appreciated. If you need anything else or have more questions, I'm here to help.
Lori was fabulous!!!
Lori is not only Super knowledgeable about laws/mortgages here in Ohio, but in Florida as well. She made this process, shiv wasn't as simple as when I purchased my 1st home in 2004, LOL, as painless as possible.
As a first time home buyer and a single Dad of 5 boys I wasn't sure if it was within my budget to buy a house. Josh Pick was phenomenal in helping guide me and get me approved for a loan within my budget. I found the perfect home and closing...
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Reply from Owner
May 27th, 2026 03:12 PM
That's great to hear, Mike...I always love hearing this type of testimonial and really happy I was able to be a part of the process to help you and your boys with your new chapter!
As a first time home buyer and a single Dad of 5 boys I wasn't sure if it was within my budget to buy a house. Josh Pick was phenomenal in helping guide me and get me approved for a loan within my budget. I found the perfect home and closing...
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Reply from Josh Pick, Ruoff Mortgage
May 20th, 2026 03:11 PM
That's great to hear, Mike...I always love hearing this type of testimonial and really happy I was able to be a part of the process to help you and your boys with your new chapter!
Nothing
None
Reply from Lori Fetter
May 29th, 2026 07:33 PM
Travis, thank you for your 5-star rating. I appreciate your support and am glad to have been of service at Ruoff Mortgage!
the whole process went well josh was great
Reply from Josh Pick, Ruoff Mortgage
May 20th, 2026 03:07 PM
Thanks Jake, and congratulations on your home purchase!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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