Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Dan kept us informed and was very friendly on the phone. Sometimes it was just a little difficult to understand his emails.
Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
June 13th, 2026 06:15 PM
April, I appreciate your feedback and am glad to hear that you found me friendly and communicative over the phone. I apologize for any difficulty you had understanding my emails and will work on improving clarity. Thank you for choosing Ruoff...
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Dan Logan, Ruoff Mortgage Ohio / Florida / Michigan has received a review with 5 star rating from Danita J
Reply from Owner
June 15th, 2026 08:20 PM
Danita, thank you for the excellent rating! I'm grateful for your support and for choosing Ruoff Mortgage.
Dan was very informative and easy to talk to. He was very open and honest about what to expect and how to handle it. When things got a little upsetting/frustrating, he knew exactly what to say and how to make things better again. This process...
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Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
June 13th, 2026 06:16 PM
Danita, I appreciate your kind words and am pleased to know that I could support you through the ups and downs of the process. It's important to me that you felt informed and encouraged along the way. I'm glad everything worked out, and you're...
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Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Neil D
Reply from Owner
June 15th, 2026 03:37 PM
Thank you for the review, Neil!
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Reply from Josh Pick, Ruoff Mortgage
June 4th, 2026 04:28 PM
Thanks Neil!
Dan Logan, Ruoff Mortgage Ohio / Florida / Michigan has received a review with 5 star rating from Byron J
Reply from Owner
June 13th, 2026 06:18 PM
Byron, thank you for the great rating! I'm pleased to know your experience with Ruoff Mortgage was a positive one.
Dan was very professional and informative. I also appreciate how he worked with me and my wife to get us in our home. We appreciate the time and professionalism given while working with us in our difficult time.
Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
June 2nd, 2026 03:25 PM
Byron,Thank you for the wonderful review. It is great to hear form my buyers that my professionalism and support were helpful during such a significant time for you and your wife. Thank you for allowing me to be part of your home-buying journey...
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Josh is amazing! He will do whatever it takes, is always available, and explains every step of the process. Highly recommend!
Reply from Owner
June 4th, 2026 04:28 PM
That's great to hear, Janine, thank you for taking the time to leave a testimonial of your experience! Congratulations to you and Brian!
Josh was easy to work with, explained things very clearly, and delivered on all his promises. He was competent and trustworthy. Overall, we had an excellent experience!
Reply from Josh Pick, Ruoff Mortgage
May 27th, 2026 03:13 PM
That's great to hear, Janine, thank you for taking the time to leave a testimonial of your experience! Congratulations to you and Brian!
“Great experience! Very professional and helpful throughout the process
Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
May 25th, 2026 04:41 PM
Sakina, I'm pleased to hear that you had a great experience. Thank you for highlighting the professionalism and helpfulness you encountered during the process.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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