

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
The whole process was quite efficient and easy to handle.
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:05 PM
Thanks Conrad! Hope you're enjoying the condo!
Christi was very informative and knowledgeable. Made understanding the process easy to understand
Reply from Christi Nichols | NMLS# 1927253 | R...
December 5th, 2023 09:56 PM
Danny, thank you for your trust and for your hard work getting all the documents together so quickly!
The availability was above and Beyond. Josh was extremely responsive at all times of the day and went out of his way to answer any questions I had. I was also very impressed in how quickly he was able to have the closing finalized.
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:06 PM
Thank you, Sean! I hope you're still loving the new place!
Since we are not the youngest of your clients, the electronic format was at times a bit frustrating, but you helped us through the rough spots!
Josh was very helpful during this process! As a first time home buyer, I had a lot of questions and he had all of the answers. He made this process much easier than I anticipated!
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:08 PM
Thank you, Victoria! I'm happy to know that you thought the process was easier than expected!
n/a
Every obstacle was not a reflection of this company or the loan officer. Ms. Fetter did her job and did it well no complaints
Josh was absolutely amazing! He went way beyond. We spoke often times after working hours and he was always willing to help out, answer questions and help me understand every single part of this entire process. He deserves a raise!
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:07 PM
Thank you, Justiene! I hope you're still loving the new place and enjoying your peace and quiet out in the country!
Communication!!!! It could not have gone better.
Josh was beyond amazing and informative throughout the process .
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:06 PM
Thank you so much for the kind words, Monica!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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