

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Very informative and kept me up-to-date on the process
Very friendly, efficient, and communicative!
Reply from Matt Wisniewski
April 10th, 2024 04:08 PM
Thank you for the kind review! Your approach was a big piece in it. Best of luck with the move!
I am a first time buyer so I didn't know a thing about this process. Ms. Lori was very efficient and super sweet! She kept me informed every step of the way. She was thorough and explained everything step by step. She was also very patient...
read more
Reply from Owner
May 23rd, 2023 01:40 PM
Greetings Wana,Thank you for taking the time to share your experience with Ruoff Mortgage and Ms. Lori. We are thrilled to hear that she provided excellent service and made your first time home buying experience a positive one. We understand...
read more
I am a first time buyer so I didn't know a thing about this process. Ms. Lori was very efficient and super sweet! She kept me informed every step of the way. She was thorough and explained everything step by step. She was also very patient...
read more
Ruoff Mortgage - Medina has received a review with 5 star rating from Jim S
Reply from Owner
May 22nd, 2023 05:38 AM
Hi, Jim. Thank you very much for your rating! We are glad you had a pleasant experience.
It was an pleasure to work with Sarah
Reply from Allen Johnson
May 30th, 2023 07:47 PM
Hello James. We appreciate the kind words about working with Sarah and glad to hear you had a positive experience. Thank you for putting your trust in Sarah and the Ruoff Mortgage team.
Sarah was beyond amazing and helpful ❤️ she was vary quick to respond to any questions and she always kept me updated every step of the way!!!
Reply from Allen Johnson
May 30th, 2023 07:04 PM
Hi Ashley. Thank you so much for your positive feedback! We are delighted to hear that Sarah provided amazing and helpful service to you. We understand that clear and timely communication is essential to a positive experience, and we are glad...
read more
Sarah C. was absolutely fantastic! She was very honest, attentive, patient, and very very informal. She answered EVERY question and educated me throughout the entire process. Best of all, Sarah delivered valued service while being down-to-earth...
read more
Sarah C. was absolutely fantastic! She was very honest, attentive, patient, and very very informal. She answered EVERY question and educated me throughout the entire process. Best of all, Sarah delivered valued service while being down-to-earth...
read more
Reply from Owner
May 17th, 2023 01:33 PM
Thank you so much Treyshaun for taking the time to write such a wonderful review of Ruoff Mortgage and specifically highlighting Sarah C.'s excellent service. We are thrilled to hear that Sarah was able to provide you with the information and...
read more
They made the buying experience painless. Very helpful. They were with you every step of the way. Treated you like family.
Reply from Owner
May 9th, 2023 03:17 PM
Hi, Brian. Thanks for taking the time to share your positive experience. We truly appreciate it!
1521–1530 of 1612
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us