

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Matt and Jimmy were very knowledgeable and helpful. They were available whenever we needed.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your kind words, Alex H! We are so glad that Matt Koch and Jimmy were able to provide you with the assistance and expertise you needed. We appreciate you taking the time to rate us the way that you did here at Ruoff Mortgage....
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Brittany Adams and the Ruoff Mortgage team were excellent. Kind , hard working. Definitely would recommend
Reply from Owner
June 13th, 2023 12:24 PM
Hi, William. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with Brittany and the Ruoff Mortgage team!
Extremely helpful through a difficult process and no fault of the people who helped me. Would highly recommend Lori to anyone.
Lori was very knowledgeable and ready to help.
Matt is a great communicator. He was always efficient and willing to help with anything we needed.
Reply from Matt Wisniewski
April 10th, 2024 04:08 PM
Thank you Dylana! It only took me 3 tries to login to this online review. Getting a hang of this internet thing after all.. haha. but seriously, thank you for the review. This is big in our industry and I really appreciate you taking the time...
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Great!!!!!!!
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:02 PM
Thank you, Terrance!
Matt made the process easy. He gave us a clear list of what we needed to provide and he took care of the rest. Super friendly as well. I’m glad Matt and caliber will handle everything for the life of my loan
Reply from Matt Wisniewski
April 10th, 2024 04:08 PM
Thank you for the review Corey! It goes a long way in this industry. I appreciate you and Dylana being so responsive with tasks and patient while I struggled with standard technology. haha. I swear I'm not even 40 yet.
Lori Fetter was amazing in every way! Normal hiccups were quickly addressed and handled. I’ve already recommended her to a friend who is looking to buy.
Lori is awesome! Best buying process I’ve had in the 5 houses I’ve owned
Ruoff Mortgage - Medina has received a review with 5 star rating from Beverly L
Reply from Owner
May 27th, 2023 07:07 PM
Hi, Beverly. Thanks for the stars rating!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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