Ruoff Mortgage - Medina, OH

Medina, OH

4.94

(1,612)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 441-4467

Medina, OH

https://www.ruoff.com/lending-centers/medina

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(1,612)

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Christi was incredible to work with. She made me feel like we had known each other for years. She was knowledgeable and quick to respond. I would definitely use her again in the future!

Reply from Christi Nichols | NMLS# 1927253 | R...

December 5th, 2023 09:56 PM

Thank you so much for the opportunity to work with you, Jonna! What a great experience.

Josh was really great to work with and took extra time to explain a lot to me as a first time buyer. He had a lot of patience and the correspondence was steller.

Reply from Owner

June 20th, 2023 12:37 PM

Greetings Chad,Thank you for choosing Ruoff Mortgage as your lender and for taking the time to leave us such a positive review! We are thrilled to hear that Josh provided you with exceptional service and made your first-time buying experience...

Josh was really great to work with and took extra time to explain a lot to me as a first time buyer. He had a lot of patience and the correspondence was steller.

Reply from Josh Pick, Ruoff Mortgage

July 11th, 2024 08:02 PM

Thank you, Chad! I appreciate you taking the time to complete the survey and hope your first year there was great!

Everything went very smoothly and quickly!! Very happy with my experience!

Josh was incredibly helpful for me as this was my first time buying a home. Quick easy and understanding about everything. Josh also did everything possible to make it affordable and quick for me too. Very happy with this.

Reply from Josh Pick, Ruoff Mortgage

July 11th, 2024 08:02 PM

Thank you, Jacob...I very much appreciate you taking the time to complete the survey and leave the review!

Lori was impressively efficient and available for any and all questions. The Loan Butler portal was not always easy to work with because it wasn't always clear which category to put documents in, and sometimes the documents would get rejected....

No He was Great

Lori Fetter was great to work with. She kept me updated on my situation and made a first time buyer like me easy as walking in a candy store…She was amazing!

Lori was absolutely amazing. Everything waa done so quickly and efficiently! All my questions were answered in depth and promptly! She was an absolute sweetheart! Already recommended to a couple people!

Reply from Owner

June 13th, 2023 12:21 PM

Greetings Laura, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Lori provided you with exceptional service and that your questions were answered promptly. We appreciate you recommending...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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