Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Josh was always available 7 days a week. For a FTHB, without a clue about the process, this was an invaluable experience. I appreciate Josh's professionalism and approachability throughout the process. Josh is an easy recommendation to make...
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Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 07:45 PM
Thank you, Alex! I very much appreciate you taking the time to complete the survey!
Reoccurring communication was very nice. Being connected for even minor updates or even nothing at all helped to ease the process.
The entire process was quick and clear. Communication was efficient and answers were provided immediately.
Very efficient, no time wasted. A++ service
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 07:45 PM
Thank you, Joe...I appreciate you taking the time to complete the survey and that you had a positive experience!
Josh was willing to answer any and all of my questions, which was important for me.
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 07:46 PM
Thank you, Michael, I appreciate it!
Thank you Lori for everything!! You are number 1!
For sure I will tell all my friends and family to work only with you.
Everything went just as planned!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thanks so much for your trust Sophia. We built our business on referrals and it's always great to work with great people. I hope you and your husband enjoy your new home. Please let me know if you ever need anything. I'm here to help. Matt...
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Was very fast and explained everything I wanted to know in detail
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 07:59 PM
Thanks Brett, hope you're enjoying the house!
Josh was excellent. He gets all 10s from me! The only issue that he chalked up to a miscommunication was when the first mortgage payment would be due. Other than that, he was always within reach, transparent, and he answered an ABUNDANCE of...
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Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:00 PM
Thanks Sam! I hope you're loving your home!
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Ruoff Mortgage - Medina
Sarah was absolutely amazing!! She was very professional and personable. She always made herself available to answer all our questions and helped us navigate through the thicket of financial jargon. Sarah was definitely a positive force when...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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