

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Communication
The online part was very helpful to follow along with the loan process. And Sarah was so helpful when I had questions.
Lori was great to work with!
Lori Fetter is an amazing mortgage officer. She was extremely responsive to all questions and/or concerns that I brought forward and was always happily willing to explain unfamiliar concepts to me. Ruoff's online portal was extremely user friendly...
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Reply from Owner
July 10th, 2023 03:53 PM
Dear MaKell,Thank you so much for taking the time to write such a wonderful review about our mortgage officer, Lori Fetter, and your experience with Ruoff Mortgage. We greatly appreciate your positive feedback.We are glad to hear that Lori...
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Lori Fetter is an amazing mortgage officer. She was extremely responsive to all questions and/or concerns that I brought forward and was always happily willing to explain unfamiliar concepts to me. Ruoff's online portal was extremely user friendly...
read more
Lori Fetter is an amazing mortgage officer. She was extremely responsive to all questions and/or concerns that I brought forward and was always happily willing to explain unfamiliar concepts to me. Ruoff's online portal was extremely user friendly...
read more
Everything was good
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 07:44 PM
Fantastic, thank you, Jennifer!
Very professional always willing to help and communicate make things make sense in this very fast paced housing market. Especially for a newer homeowner.Sarah COLE my Loan Officer and I have worked with Sarah on a previous property and it was...
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Reply from Owner
July 7th, 2023 05:35 PM
Greetings Lou, Thank you so much for taking the time to write such a positive review about your experience with Ruoff Mortgage. We are thrilled to hear that our team, especially Sarah Cole, provided you with professional and helpful service....
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Always willing to help take calls and communicate to help make sure I had a smooth process during this very stressful and fast time.
Matt was extremely helpful and thorough throughout the entire process. Always made himself available and was very friendly. We appreciated his help as we were very unfamiliar with the whole process but Matt made it as smooth and clear as possible....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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