Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Very good about keeping us updated
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
October 27th, 2023 03:29 PM
Thank you, Tyler. I appreciate it! Communication by far is the most important aspect of the entire process!
Excellent service
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 9th, 2023 08:37 PM
I'm truly grateful for your positive feedback, James. Your satisfaction is my top priority and I'm delighted to hear that you've had an excellent service experience. I appreciate your 5-star rating and please feel free to reach out if you need...
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Great communication and fast response to questions/concerns we had while going through this process! Great team, will definitely recommend to anyone we know needing services in the future.
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
October 24th, 2023 08:00 PM
Thank you for the 5-Star review, Libby! It was my pleasure helping you and Tyler through the process, and of course let me know if you have any further questions or need anything at all in the future!
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Ruoff Mortgage - Medina
Ruoff Mortgage - Medina has received a review with 5 star rating from Kaley M
Reply from Owner
October 23rd, 2023 03:42 PM
Hi, Kaley. Thank you for taking the time to rate us!
Lori was beyond amazing! She was just a text or phone call away to answer all my questions. For a first time home buyer she made my experience a breeze! I wish I could work with her everyday!
for
Ruoff Mortgage - Medina
Keegan was extremely responsive and very helpful. It was a great experience and he did an excellent job! Would highly recommend him to others
Reply from Owner
October 23rd, 2023 01:44 PM
Thank you for your kind words, Luke! We're thrilled to hear that Keegan provided you with excellent service and made your experience with Ruoff Mortgage a great one. We appreciate your recommendation and look forward to assisting you in the...
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Not only was Matt responsive to all of the questions we had, he would routinely check-in to make sure we were doing ok throughout the process and to make sure we didn’t have any outstanding questions. I can’t express how truly grateful we were...
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Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you, Jessica, for your glowing review! We are thrilled to hear that our team was able to provide exceptional service and support throughout your process. Here at Ruoff Mortgage, we believe in the power of clear communication and are glad...
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Really could not ask for a better mortgage experience.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for the excellent review, Sandra! We're thrilled to hear that we provided you with a top-notch mortgage experience. At Ruoff Mortgage, we always strive to provide the highest level of service and satisfaction. We appreciate your feedback...
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Everything was smooth and easy! Thanks!
Great communication
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your positive feedback, Karen. We're delighted to hear that you had a great experience with Matt Koch and you appreciated his communication skills. At Ruoff Mortgage, we always strive to maintain clear and open communication with...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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