Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Keegan was extremely responsive and very helpful. It was a great experience and he did an excellent job! Would highly recommend him to others
Reply from Keegan Fetter | NMLS# 1673268 | Ruo...
October 19th, 2023 07:02 PM
Thank you sir
for
Ruoff Mortgage - Medina
Keegan was available for all of my questions no matter how simple or complex at any time of day. The process was unbelievably easy and I will recommend him moving forward!
Reply from Owner
October 19th, 2023 10:46 PM
Thank you for your positive review, Courtney! We're glad to hear that Keegan provided excellent customer service and made the mortgage process easy for you. We appreciate your recommendation and look forward to assisting you in the future.
Keegan was available for all of my questions no matter how simple or complex at any time of day. The process was unbelievably easy and I will recommend him moving forward!
Reply from Keegan Fetter | NMLS# 1673268 | Ruo...
October 19th, 2023 04:16 PM
Thank you!
Matt and his team were top notch and very helpful.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
I'm thrilled to hear that you had such a positive experience with myself and my team at Ruoff Mortgage. We always strive to provide top-notch service to our customers and I'm glad we met your expectations. Thank you John, for your glowing review...
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Lori was extremely responsive, and ready to answer any questions I had during the application and closing process.
Josh Pick was thorough, efficient, patient, and understanding. My situation was not typical, and many other loan officers would have gotten fed up by day 2. Josh stuck around and was more easygoing than any other loan officer I have worked...
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Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
October 24th, 2023 08:00 PM
Thank you so much for the kind words and amazing review, Isaac! I'm thrilled that we were able to get to the finish line, and it was my pleasure to help you through the process!
for
Ruoff Mortgage - Medina
Sarah was absolutely amazing!! She was very professional and personable. She always made herself available to answer all our questions and helped us navigate through the thicket of financial jargon. Sarah was definitely a positive force when...
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Reply from Owner
October 11th, 2023 12:00 AM
Dear Jake,Greetings! Thank you so much for taking the time to write such a wonderful review about Sarah and our team at Ruoff Mortgage. We are thrilled to hear that Sarah provided you with exceptional service and made your home buying process...
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for
Ruoff Mortgage - Medina
Sarah was the best!! Sarah took the time to explain EVERYTHING thoroughly and made sure I knew every detail about my loan. She followed up with me every step of the way and made the deal go as fast and efficient as possible. 100% recommend...
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Reply from Owner
October 11th, 2023 12:00 AM
Thank you, Brandon, for your positive review! We're thrilled to hear that Sarah provided you with exceptional service and made sure you were well-informed throughout the loan process. We appreciate your recommendation and look forward to assisting...
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for
Ruoff Mortgage - Medina
I am a first time buyer so I didn't know a thing about this process. Ms. Lori was very efficient and super sweet! She kept me informed every step of the way. She was thorough and explained everything step by step. She was also very patient...
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Reply from Owner
October 11th, 2023 12:00 AM
Greetings Wana,Thank you for taking the time to share your experience with Ruoff Mortgage and Ms. Lori. We are thrilled to hear that she provided excellent service and made your first time home buying experience a positive one. We understand...
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for
Ruoff Mortgage - Medina
Very professional always willing to help and communicate make things make sense in this very fast paced housing market. Especially for a newer homeowner.Sarah COLE my Loan Officer and I have worked with Sarah on a previous property and it was...
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Reply from Owner
October 11th, 2023 12:00 AM
Greetings Lou, Thank you so much for taking the time to write such a positive review about your experience with Ruoff Mortgage. We are thrilled to hear that our team, especially Sarah Cole, provided you with professional and helpful service....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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