Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Not at all. Very happy that I had the pleasure to work with Sarah! Explained everything to me so that I could understand clearly and concisely!
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 9th, 2023 08:35 PM
Thank you so much for the review!! It was such a pleasure working with your family! I wish you all the best in your new home! :)
Sarah Cole was very easy to work with, very helpful and always there to answer any and all questions I had during the loan process :)
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 9th, 2023 08:36 PM
Thank you for your kind words, Lauren. It was a pleasure assisting you throughout your loan process at Ruoff Mortgage. I take great pride in providing the best service and answering all questions to ensure a smooth process for my clients. I...
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Ruoff Mortgage - Medina
Ruoff Mortgage - Medina has received a review with 5 star rating from Doc H
Reply from Owner
November 9th, 2023 04:26 PM
Hi, Steve. We appreciate the rating and are glad we could provide you with a positive experience!
Josh was absolutely phenomenal in handling this process for me. This was my first home buying experience and it was quick and easy. Ill always come back!
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
November 9th, 2023 04:34 PM
Thank you, Steve! I truly enjoyed guiding you through the process...it was my pleasure!
The ease of the process and the quick correspondence between you and my wife and I.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
I'm thrilled to hear about your positive experience with Matt Koch at Ruoff Mortgage, Kenneth. It's great that you found the process easy and appreciated the quick correspondence. We always strive to provide top-notch service to our clients....
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Ruoff Mortgage - Medina
Lori Shartman best house loan experience ever. Our very first home buying experience was amazing! Great job!
Reply from Owner
November 6th, 2023 06:04 PM
Thank you for your positive feedback, Jeremy! We're thrilled to hear that Lori provided you with an amazing home loan experience. We appreciate your support and look forward to assisting you with any future mortgage needs.
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Ruoff Mortgage - Medina
Lori Shartman best house loan experience ever. Our very first home buying experience was amazing! Great job!
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Lori Schartman | NMLS# 639496 | Ruoff Mortgage NMLS# 141868
Our loan officer had been diligent. She is very hard-working and prompt to our response. We definitely will use her again. Thank you Lori Shartman.
Sarah was so helpful and knowledgeable. Escrow was so fast. Would highly recommend.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 9th, 2023 08:37 PM
I am incredibly grateful for your positive feedback, Erica! It was a pleasure assisting you throughout the process. Your kind words motivate me to continue providing top-notch service to our clients. Thank you once again for the high recommendation,...
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The incredibly timely responses were very nice. At no point did I feel that I was being ignored. I also liked the loan butler account because it was so easy to navigate and it helped me stay organized throughout the entire process.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your positive feedback, Tara. It's wonderful to hear that you found our loan butler account helpful and easy to navigate. We aim to provide timely responses to make our customers feel valued and heard. Your fabulous review made...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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